Lyndsie M Augustine
Kalamazoo,MI
Summary
Accomplished Visual Sales Manager offering 10 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and visual merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
7
7
years of professional experience
Work History
Visual Merchandising Sales Manager (Promoted)
Dillard's
Charlotte, NC
02.2021 - Current
- Keyholder with increased confidentiality and security responsibilities
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Created look and feel of visual merchandising publications to better target specific audiences
- Spearheaded visual merchandising for high-end brands by creating strategic presentation plans
- Communicated visual merchandising information and standards via in-store training and regular meetings
- Created interior displays to promote products in alignment with corporate sales objectives
- Updated floor design for 320,000 sq ft. facility to more effectively present products to customers
- Enhanced overall store appearance by applying careful consideration to product and display locations
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
Sales Manager - Home Department (Promoted)
Dillard's
Charlotte, NC
05.2016 - 02.2021
- Increased sales by 8% versus sales plan within 1 year
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
- Held weekly meetings with director to identify techniques to overcome sales obstacles
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Organized promotional events and interacted with community to increase sales volume
Sales Manager - Children's Department
Dillard's
Charlotte, NC
09.2015 - 05.2016
- Increased gross margins by 25% within first 6 months
- Executed proven strategies to hit sales quota and help company achieve goals
- Prepared sales presentations for clients showing success and credibility of products
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics
Education
Bachelor of Arts - Criminal Justice
Saginaw Valley State University
Bay City, Mi08.2013
Skills
- Superior time management skills
- Highly motivated, results oriented
- Analytical problem solver
- Computer savvy
- Outstanding customer service and communication skills
- High attention to detail and organizational ability
- Direct sales
- Sales presentations
- Strategic planning
- Excellent critical thinking skills
Timeline
Visual Merchandising Sales Manager (Promoted)
Dillard's
02.2021 - Current
Sales Manager - Home Department (Promoted)
Dillard's
05.2016 - 02.2021
Sales Manager - Children's Department
Dillard's
09.2015 - 05.2016
Bachelor of Arts - Criminal Justice
Saginaw Valley State University
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