Jenna West
Glenwood
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Scribe
Ken Chiropractic
Glenwood
08.2024 - Current
- Enter daily notes from patient visits into an electronic healthcare system
- Create and document new files for new patients
- Enter & update demographic information for new and existing patients
- Update treatments and visit summaries per physician's notes
Lead Quality Assurance Specialist
Rock Medical Group
Omaha
09.2021 - 05.2024
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times
- Assisted in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization's commitment to regulatory adherence
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits
- Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed
- Performed quality reviews to uncover workflow and communication issues
- Collaborated with other departments to integrate compliance considerations into daily business operations seamlessly
- Analyzed data trends from ongoing monitoring efforts, utilizing insights gained to improve upon existing compliance initiatives further
Infection Control/Staff Development Nurse Manager
Azria Health
03.2018 - 03.2021
- Implement policies and procedures related to proper infection control techniques
- Educate staff on correct technique to prevent infection, how to provide the upmost quality care, and demonstrate procedural policies regarding nursing competencies
- Responsible for remaining informed during an ever changing pandemic, informing staff regarding CDC and CMS changes, and implementing the policies put forth by Azria, CDC, and CMS
- Maintain a spreadsheet to track infections throughout the facility, and identify trends, isolate affected areas, and indicate when education is needed for certain stations or staff members
- Assist ADON and DON with staff evaluations and disciplinary actions
- Ensuring new staff are educated during orientation according to state guidelines, complete competency checks, and maintain up to date employee education/orientation files
- Assist/Educate floor staff with medication pass, venipuncture, and other various nursing duties
- Follow new staff during their training period to make sure they are ready to work the floor with confidence, and ready to provide the best care to our residents
- Work closely with regional consultants to keep them informed on building, educational, and equipment needs to make sure we are using the most relevant nursing techniques
- Review resident care profiles to make sure orders are correct, admission is completed, and medications are up to date with proper diagnoses and indications
Registered Nurse
DAVITA DIALYSIS KIDNEY CARE
Omaha
03.2017 - 03.2018
Registered Nurse
CHI Health-Creighton University Medical Center
09.2015 - 01.2017
Registered Nurse
All Care Health Center
05.2015 - 09.2015
Education
Degree - Nursing
Iowa Western Community College
Council Bluffs, IA05.2015
Skills
- Electronic health record
- Data entry
- Regulatory compliance
- Quality assurance
- Policy implementation
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Data analysis
Certification
AHA BLS Instuctor
Timeline
Medical Scribe
Ken Chiropractic
08.2024 - Current
Lead Quality Assurance Specialist
Rock Medical Group
09.2021 - 05.2024
Infection Control/Staff Development Nurse Manager
Azria Health
03.2018 - 03.2021
Registered Nurse
DAVITA DIALYSIS KIDNEY CARE
03.2017 - 03.2018
Registered Nurse
CHI Health-Creighton University Medical Center
09.2015 - 01.2017
Registered Nurse
All Care Health Center
05.2015 - 09.2015
Degree - Nursing
Iowa Western Community College
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