Jenna Godair
Glen Carbon,IL
Summary
Experienced administrative professional with 15+ years in fast-paced environments, known for strong organizational, multitasking, and leadership skills. Detail-oriented and resourceful, with a proven ability to manage priorities and improve administrative processes.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Keller Construction
Glen Carbon, IL
06.2021 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Facilitate end-to-end onboarding for new employees, including system configuration and documentation
- Administer employee attendance records, including vacation and leave tracking
- Provide support for benefits enrollment and modifications while serving as a point of contact with the company’s insurance broker
- Manage financial transactions by depositing company checks and recording entries in internal systems
- Generate and analyze monthly operational reports
- Collaborate with the shipping department through ticket creation and workflow coordination
Legal Process Specialist
Wells Fargo Advisors
St. Louis, MO
07.2015 - 05.2021
- Managed high-volume legal documentation, including subpoenas, liens, levies, garnishments, and bankruptcies, supporting four litigation teams
- Handled incoming communications by distributing mail, responding to hotline inquiries, and managing a high-volume team inbox
- Prepared detailed meeting minutes for multiple monthly meetings, ensuring accuracy and timely distribution
- Collaborated cross-functionally with departments and management to support legal documentation and respond to inquiries
Senior Systems Operator
Granite City Steel Credit Union
Granite City
10.2005 - 06.2015
- Processed back-office financial transactions, including credit card payments, ACH debits and credits, bill payments, and escrow disbursements
- Generated and analyzed month-end reports for multiple departments to support operational and financial decision-making
- Evaluated and improved office procedures to enhance efficiency and accuracy
- Provided support to management by troubleshooting system and payment-related issues
- Maintained strict confidentiality while handling sensitive and classified information
- Collaborated with vendors and field personnel to ensure smooth business operations
- Trained and mentored employees; developed and implemented training materials and documentation
Education
Granite City High School
Granite City, IL01-2004
Skills
- Communication
- Organizational
- Microsoft Word & Excel
- Computer skills
- Data entry
- Mail management
- Customer service
- Office administration
Timeline
Administrative Assistant
Keller Construction
06.2021 - Current
Legal Process Specialist
Wells Fargo Advisors
07.2015 - 05.2021
Senior Systems Operator
Granite City Steel Credit Union
10.2005 - 06.2015
Granite City High School