Jenna Whitney
Toms River,NJ
Summary
An experienced individual dedicated to high productivity and efficient task completion. Excel in time management, adaptability, and problem-solving to meet tight deadlines, and collaborate effectively with team members. Dedicated professional with strong customer service skills, adept in appointment scheduling and effective communication. Committed to enhancing client experiences through attention to detail and problem-solving.
Overview
4
4
years of professional experience
Work History
Receptionist
Castle Couture
Monmouth, NJ
11.2025 - Current
- Greeted clients warmly and assisted with inquiries at Castle Couture.
- Managed appointment scheduling for stylists and clients efficiently.
- Coordinated communication between staff and customers, ensuring clarity.
- Handled incoming calls and directed them to appropriate departments promptly.
- Scheduled and confirmed appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Set Dresser
Local 52
Brooklyn, NY
04.2024 - 08.2025
- Organized and arranged props for various scenes in film productions.
- Organized the inventory of all set dressing items, ensuring that everything was properly labeled and stored.
- Collaborated with production designers to establish a cohesive look for each scene.
- Made sure that all decorations were removed promptly after filming wrapped up at a given location.
- Cleared and cleaned sets between takes to ensure smooth transitions.
Counter Manager
Wavershak’s Deli & Grill
Toms River, New Jersey
09.2023 - 04.2024
- Trained and mentored new staff on product knowledge and customer service skills.
- Conducted inventory checks to ensure stock availability and organized merchandise efficiently.
- Handled customer inquiries, complaints, and returns with professionalism and empathy.
- Maintained cleanliness and organization of the counter area to enhance shopping experience.
- Opened and closed cash register and performed tasks such as counting money, separating charge slips, coupons and vouchers.
- Provided customer service by answering questions, providing recommendations and addressing complaints.
Counter Server
JG Desserts
Toms River, New Jersey
07.2022 - 10.2023
- Maintained cleanliness and organization of serving area throughout shifts.
- Prepared and served desserts to customers with attention to presentation.
- Assisted customers with menu selections and provided product recommendations.
- Operated cash register and handled customer transactions efficiently.
- Stocked supplies and ingredients, ensuring freshness and availability for service.
Sales Associate
At Home
Brick, NJ
09.2021 - 07.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided exceptional customer service to enhance shopping experiences.
Education
Medical Assistant
Ocean County Vocational Technical School
New Jersey06-2026
High School Diploma -
Brick Township High School
Brick, NJ06-2023
Skills
- Customer service
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Organization
- Telephone etiquette
- Appointment scheduling
References
References available upon request.
Timeline
Receptionist
Castle Couture
11.2025 - Current
Set Dresser
Local 52
04.2024 - 08.2025
Counter Manager
Wavershak’s Deli & Grill
09.2023 - 04.2024
Counter Server
JG Desserts
07.2022 - 10.2023
Sales Associate
At Home
09.2021 - 07.2022
Medical Assistant
Ocean County Vocational Technical School
High School Diploma -
Brick Township High School