Jenna Wight
Groveport,OH
Summary
Highly motivated candidate seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Superior Urgent Care
02.2024 - Current
- Greet patients, register and verify insurance coverage and collect copayments
- Direct patients to exam rooms, field questions, and prepare for physician examinations.
- Collected and documented patient medical information such medical history, blood pressure and weight.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Mental Health Specialist
Nationwide Children's Hospital
08.2023 - 12.2023
- Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Collaborated with multidisciplinary teams to provide comprehensive mental health services and support for patients.
- Improved patient outcomes by developing and implementing individualized mental health treatment plans.
- Enhanced quality of care for patients through ongoing assessment, monitoring, and adjustment of treatment interventions.
- Employee of the month, September 2023
- BLS and Therapeutic Crisis Intervention Certified
Receptionist
Rinehardt Law Office
05.2021 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH05.2024
Associate of Arts -
Columbus State Community College
Columbus, OH05.2021
High School Diploma -
Canal Winchester High School
Canal Winchester, OH05.2021
Skills
- Greeting and Seating Clients
- Office Administration
- Direct Patient Care
- HIPAA Compliance
- EMR / EHR
- BLS Certification
- Therapeutic Crisis Intervention Certification
Timeline
Medical Assistant
Superior Urgent Care
02.2024 - Current
Mental Health Specialist
Nationwide Children's Hospital
08.2023 - 12.2023
Receptionist
Rinehardt Law Office
05.2021 - 08.2023
Bachelor of Arts - Psychology
The Ohio State University
Associate of Arts -
Columbus State Community College
High School Diploma -
Canal Winchester High School