Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Williams

WILMINGTON,NC

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of post-secondary education
5
5
years of professional experience

Work History

Server

Starlight Cafe
Greenville, North Carolina
08.2023 - 05.2026
  • Provided excellent customer service by taking and processing orders efficiently.
  • Maintained cleanliness and organization of dining area and serving stations.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new servers on menu items and service protocols.

Barista

Daphnes Coffee Shop
Littleton, North Carolina
12.2020 - 08.2023
  • Prepared a variety of coffee beverages to customer specifications.
  • Maintained cleanliness and organization of the coffee preparation area.
  • Assisted customers with menu selections and provided recommendations.

Server

Blue Jay Bistro
Littleton, North Carolina
05.2021 - 08.2023
  • Set up tables for dining events, ensuring proper arrangement and decor.
  • Recommended menu items based on customer preferences and dietary restrictions.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.

Front Desk Receptionist

Halifax County Visitor Center
Roanoke Rapids, North Carolina
05.2022 - 09.2022
  • Greeted visitors warmly and provided information about local attractions.
  • Managed phone calls, directing inquiries to appropriate staff members.
  • Coordinated booking and scheduling for guided tours and events.

Education

34 Units of Business Administration -

East Carolina University
Greenville, NC
08.2021 - 05.2023

Roanoke Rapids High School
Roanoke Rapids, North Carolina

Skills

  • Food presentation
  • Product knowledge
  • Fast-paced service
  • Customer service
  • Team collaboration
  • Conflict resolution

Timeline

Server

Starlight Cafe
08.2023 - 05.2026

Front Desk Receptionist

Halifax County Visitor Center
05.2022 - 09.2022

34 Units of Business Administration -

East Carolina University
08.2021 - 05.2023

Server

Blue Jay Bistro
05.2021 - 08.2023

Barista

Daphnes Coffee Shop
12.2020 - 08.2023

Roanoke Rapids High School
Jenna Williams