Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenna Wilson

Freeman,PA

Summary

Hard working and ambitious individual with strong communication skills. Reliable, trustworthy, and confident. Capacity to adapt to new situations by developing and implementing plans to resolve needs. Possesses sensitivity yo diverse needs and relates well to people of a verity of backgrounds and cultures. As well as experienced in customer service and can address concerns ina professional way.

Overview

13
13
years of professional experience

Work History

Server

Inspire Brands
Easton, PA
03.2023 - 02.2024
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted in training new servers.

PCA/Medication Technician

Abington Manor At Morgan Hill
Easton, PA
02.2020 - 07.2022
  • Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
  • Maintained accurate records of client care services provided on a daily basis.
  • Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
  • Responded promptly to emergency situations according to established protocols.
  • Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
  • Ensured that all prescribed medications were taken as ordered by physician.

Teaching Assistant

The Children's Garden
Easton, PA
09.2014 - 09.2019
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Instructed students individually or in groups to reinforce learning concepts.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Maintained a safe environment for all students while adhering to school policies and procedures.
  • Facilitated small group instruction sessions on various topics.
  • Established positive relationships with students, parents, fellow teachers and school administrators.

CNA

HCR ManorCare
Easton, PA
07.2011 - 08.2014
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Answered patient call signals and signal lights to determine patients' needs.

Education

Certification - Certified Nursing Assistant

Bethlehem Area Vocational Technical School
Bethlehem, PA
06-2011

High School Diploma -

Pen Argyl Area High School
Pen Argyl, PA
06-2007

Some College (No Degree) - General Studies

Northampton Community College
Bethlehem, PA

Skills

  • Compassionate
  • Team building
  • Organized
  • CPR, ADE, and Basic First Aid

Timeline

Server

Inspire Brands
03.2023 - 02.2024

PCA/Medication Technician

Abington Manor At Morgan Hill
02.2020 - 07.2022

Teaching Assistant

The Children's Garden
09.2014 - 09.2019

CNA

HCR ManorCare
07.2011 - 08.2014

Certification - Certified Nursing Assistant

Bethlehem Area Vocational Technical School

High School Diploma -

Pen Argyl Area High School

Some College (No Degree) - General Studies

Northampton Community College
Jenna Wilson