Jenna Yee
Staten Island,NY
Overview
1
1
Certification
7
7
years of professional experience
Work History
Patient Financial Rep/ Sr. PCA
Northwell Health
Staten Island, NY
06.2021 - Current
- Verifies insurance eligibility and benefits
- Prepare cost estimates and educate patients regarding financial responsibility.
- Process patient payments while maintaining accuracy and confidentiality.
Administrative Assistant
Checkmate Health Strategies
Brooklyn, NY
12.2021 - Current
- Coordinate appointment scheduling and calendar management.
- Verify insurance coverage and assist patients with benefit inquiries.
- Process payments and maintain accurate electronic records.
EMS MVO
Richmond County Ambulance
Staten Island, NY
03.2024 - 08.2024
- Safely transported patients while maintaining accurate documentation.
Administration/ Concierge Tech
Flow Health
New York, NY
04.2022 - 05.2023
- Entered patient demographics and maintained electronic medical records.
- Collected and documented patient specimens according to company procedures.
Mail Handler
USPS
Jersey City, NJ
09.2021 - 12.2021
- Processed and sorted high volumes of mail with exceptional accuracy.
- Entered tracking and routing information into computerized systems
RRT Technician
Ambulnz
New York, NY
01.2020 - 10.2021
- Maintained accurate patient records and testing documentation.
DSP Team Lead
Amazon
Staten Island, NY
09.2019 - 09.2020
- Supervised daily team operations and coordinated delivery schedules.
- Improved customer satisfaction through efficient route management
Education
B.S - Communications
College of Staten Island
12.2020
Skills
- EHR systems: EPIC, Soarian, and PAI
- Microsoft Suite Programs: Word, Excel, and Powerpoint
- Strong analytical and problem solving skills
- Experienced with data entry and dealing with multitudes of information
- Insurance Verification & Eligibility
- Data Entry (70 WPM)
- HIPAA Compliance
Certification
- Class of 2021 Valedictorian Candidate
- Maintained 4.0 GPA throughout collegiate career
- DSP Team Lead
- Promoted after executing individual tasks and ensuring others routes were completed through motivation/guidance.
- Phlebotomy Course Completion
- Certified Phlebotomy Class Completed through Emergency Care Programs
Timeline
EMS MVO
Richmond County Ambulance
03.2024 - 08.2024
Administration/ Concierge Tech
Flow Health
04.2022 - 05.2023
Administrative Assistant
Checkmate Health Strategies
12.2021 - Current
Mail Handler
USPS
09.2021 - 12.2021
Patient Financial Rep/ Sr. PCA
Northwell Health
06.2021 - Current
RRT Technician
Ambulnz
01.2020 - 10.2021
DSP Team Lead
Amazon
09.2019 - 09.2020
B.S - Communications
College of Staten Island