Trenece M. Meadows
Washington,DC
Summary
Patient Access Supervisor and Healthcare Operations Leader with 19+ years of experience driving performance across hospital operations, revenue cycle, and patient access departments. Proven success improving workflow efficiency, reducing denials, and increasing patient satisfaction in high-volume healthcare environments. Advanced expertise in Epic systems, regulatory compliance, and team leadership.
Healthcare professional with extensive expertise in patient access management. Skilled in streamlining workflows and enhancing patient experience through efficient registration processes. Known for fostering team collaboration and adapting to dynamic healthcare environments. Proven ability to manage complex administrative tasks and provide exceptional patient service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Access Supervisor
Johns Hopkins Howard County General Hospital
06.2025 - Current
- Supervise and lead Patient Access operations supporting 150+ patients daily across ED, outpatient, and surgical registration.
- Improved registration accuracy by 20% through implementation of quality audits and staff retraining.
- Reduced patient wait times by 15% by optimizing workflows and front-end processes.
- Increased staff productivity and accountability by coaching a team of 10–15+ staff members.
- Strengthened compliance adherence, contributing to successful internal audits and reduced operational risk.
- Decreased front-end billing errors, supporting cleaner claims and improved reimbursement turnaround.
- Managed staffing schedules using UKG, reducing overtime and improving coverage efficiency.
Executive Coordinator
Howard University Hospital
12.2022 - 04.2025
- Managed high-volume payer logs contributing to processing of 100+ claims weekly.
- Reduced claim denials by 15–20% by identifying trends and coordinating appeals with physician advisors.
- Conducted compliance audits that improved departmental accuracy and reduced financial risk exposure.
- Streamlined workflows, improving turnaround time for insurance follow-ups and documentation processing.
- Supported onboarding and operations, improving departmental efficiency and staff readiness.
Case Management Coordinator (Part-Time)
Premier Health Service Inc.
06.2021 - 09.2024
- Managed a caseload of 25–40 clients, coordinating care plans and services.
- Reduced hospital readmissions by supporting discharge planning and follow-up care.
- Improved client engagement and compliance through consistent communication and education.
Medical Office Coordinator II
MedStar Washington Hospital Center
04.2006 - 06.2021
- Supported daily patient volume of 100+ patients in a high-traffic clinical setting.
- Reduced patient check-in wait times by 20% through workflow improvements.
- Maintained high patient satisfaction scores through efficient service and coordination.
- Verified insurance and registration accuracy, reducing billing errors and claim rework.
Education
Bachelor of Arts - Communication
Trinity College
Washington, DCCertified Medical Office Assistant - undefined
Sanz School
Washington, DCSkills
- EHR Systems: Epic, IDX, InVision, Soarian Financials
- Workforce Systems: UKG
- Microsoft Office: Excel, Word, PowerPoint, Outlook, Teams
- Insurance verification
- Revenue cycle management
- HIPAA compliance
- Effective problem solving
- Process improvement
- Registration management
- Financial procedures adherence
Certification
- Certified Medical Office Assistant (CMA)
- CPR & First Aid Certified
CORE LEADERSHIP COMPETENCIES
- Patient Access Leadership
- Revenue Cycle Optimization
- Epic (EHR)
- Denials Reduction & Appeals
- Regulatory Compliance
- Staff Development
- Patient Flow & Throughput
- Workforce Management (UKG)
Timeline
Patient Access Supervisor
Johns Hopkins Howard County General Hospital
06.2025 - Current
Executive Coordinator
Howard University Hospital
12.2022 - 04.2025
Case Management Coordinator (Part-Time)
Premier Health Service Inc.
06.2021 - 09.2024
Medical Office Coordinator II
MedStar Washington Hospital Center
04.2006 - 06.2021
Certified Medical Office Assistant - undefined
Sanz School
Bachelor of Arts - Communication
Trinity College