Jennafer Dyess
Redford,MI
Summary
Dynamic professional with experience at Corewell Health East Trenton, skilled in multi-line phone operation and patient scheduling. Demonstrated ability to enhance organizational efficiency through effective document management and chart preparation. Committed to delivering exceptional customer service while maintaining a clean and sanitary environment. Proficient in EPIC and data scanning. Trained in VERA for birth certificates and affidavit of parentage.
Overview
16
16
years of professional experience
Work History
Desk Secretary
Corewell Health East Trenton
08.2010 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Ensure we have the proper paperwork for patient.
- Organize and prepare charts for the days events
- Birth Certificates and affidavit of parentage
- Fill out and package newborn screens
- Call and schedule events for patients
- Break down charts of discharged patients
- Scanning in documentation
Housekeeper
Corewell Health East Trenton
07.2009 - 08.2010
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
No Degree - Liberal Arts
Washtenaw Community College
Ann Arbor, MISkills
- Multi-line phone operation
- Document management
- Chart organization
- Patient scheduling
- EPIC
- VERA- Birth Certificates
- Data scanning
- Customer service
Timeline
Desk Secretary
Corewell Health East Trenton
08.2010 - Current
Housekeeper
Corewell Health East Trenton
07.2009 - 08.2010
No Degree - Liberal Arts
Washtenaw Community College
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