Jennah Lyford
Hampden,ME
Summary
Skilled multitasker with superior work ethic, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Behavioral Health Professional
MAS Community Health
02.2023 - Current
- Assisted clients by helping develop skills and behaviors.
- Participated in staff meetings to implement research-based changes and assess treatment plans.
- Prepare and maintain progress notes and mandated forms.
Deli Clerk, Cashier, Customer Service
Dysarts Travel Stop
12.2021 - 02.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared salads, grilled food, fryer food, sandwiches for customers.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Performed serving, cleaning, prepping, and stocking to high standards and provided excellent customer satisfaction.
Cahier/Customer Service
Michaels
02.2021 - 06.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
- Completed merchandising plans and plan-o-grams to set up the store initially.
Cashier/Cook/Customer Service
Angelo's Pizza
07.2019 - 03.2020
- Maintained a clean area in the kitchen, hallways, bathroom, and sitting area.
- Processed customer orders and accurately handled payment transactions.
- Prepared multiple orders simultaneously while answering phone calls.
Education
Bachelor's degree - Business Marketing & Management
University of Maine
Orono, ME12.2024
Skills
- Creative Thinking
- Customer Complaint Resolution
- Multitasking
- Communication
- Self-motivation
- Collaboration
- Proficient in Excel
Additional Information
- Excel Certification
- Raised over $1,000 for a local non-profit animal shelter using Social Media Marketing for a Management course.
- Knowledgeable with TikTok, Instagram, Facebook, LinkedIn, PowerPoint, Excel, etc.
Timeline
Behavioral Health Professional
MAS Community Health
02.2023 - Current
Deli Clerk, Cashier, Customer Service
Dysarts Travel Stop
12.2021 - 02.2023
Cahier/Customer Service
Michaels
02.2021 - 06.2021
Cashier/Cook/Customer Service
Angelo's Pizza
07.2019 - 03.2020
Bachelor's degree - Business Marketing & Management
University of Maine
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