Jennah Noonan
Connectivity Source- T-Mobile Authorized Dealer
Anderson,IN
13
years of professional experience
Results-driven Regional Operations Manager with a proven track record in operational efficiency and team collaboration. Skilled in inventory management and process optimization, consistently achieving enhanced accuracy and performance across multiple locations.
Work History
Regional Operations Manager
5 Years 3 Months- Managed inventory control processes, reducing discrepancies and improving accuracy in reporting.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Traveled to over 9 locations per week/ up to 40 locations per month across multiple states to manage each store and perform reviews of individual managers and employees.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
- Reported issues to higher management with great detail.
- Monitored cash discrepancies and inventory shrinkage.
- Monitored merchandising and ensuring it was following T-Mobile planograms and merchandise was in good shape with no tearing, broken, etc..
Field Operations Manager
1 Year- Help develop and implement standard operating procedures to optimize field operations and service delivery.
- Performed up to 10 audits a week/ up to 40 audits per month over Indiana and other states.
- Assisted in operational training such as proper paperwork, inventory practices, counting inventory, merchandising and cash handling management.
- Implemented and maintained high standards of quality in all areas.
- Collaborated with cross-functional teams to identify areas of improvement, driving continuous process enhancements.
- Wireless Express was sold to Connectivity Source in March 2021 where I then became a Regional Operations Manager.
Retail Store Manager/ Assistant Manager/Mobile Sales Expert
6 Years 7 Months- Led daily operations to optimize store performance and enhance customer experience.
- Managed inventory control processes, ensuring accuracy and timely replenishment of stock.
- Developed and implemented sales strategies that drove revenue growth and improved team productivity.
- Trained and mentored staff on product knowledge, sales techniques, and customer service excellence.
- Analyzed sales data to identify trends, adjusting strategies to meet evolving market demands.
- Fostered a positive team environment through effective communication and conflict resolution skills.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma
Skills
Inventory tracking
monitoring and management
Operational efficiency
Sales support
Process optimization
Organization
Inventory management
Accomplishments
- CS Champion 2022
- Multiple time winner for our monthly award for being the best Regional Operations Manager
CS Champion/ multiple monthly wins for best Regional Operations Manager
I was able to secure a win in 2022 to go to Mexico for Connectivity Source's annual trip
I won most monthly awards based on my performance for being the best Regional Operations Manager
Timeline
Regional Operations Manager
Connectivity Source- T-Mobile Authorized Dealer
03.2021 - 06.2026Read More
Field Operations Manager
Wireless Express- Sprint and T-Mobile Authorized Dealer
03.2020 - 03.2021Read More
Retail Store Manager/ Assistant Manager/Mobile Sales Expert
Wireless Express- Sprint Authorized Retailer
08.2013 - 03.2020Read More
Bellbrook High School
High School Diploma
Read More