Jennah Schlosser
Mill Creek,WA
Summary
Dedicated sales associate with strong customer service skills, known for product demonstration and upselling strategies. Committed to creating positive shopping experiences and enhancing customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Fragrance Sales Associate
Macys
Lynnwood, WA
11.2024 - 03.2026
- Assisted customers in selecting fragrances based on personal preferences and occasions.
- Demonstrated product knowledge to effectively address customer questions and enhance sales.
- Carried out visual merchandising to enhance fragrance displays and attract customers
- Unloaded and organized restock of fragrance products
- Handled transactions efficiently including processing purchases and returns, ensuring excellent customer service
- Made sure at the end of the night to follow closing protocols and take damaged products to back
- Maintained cleanliness of fragrance glass cases and organized new blotters
Supervisor
Papa Murphy's
Mill Creek, WA
09.2022 - 09.2024
- Assisted customers by taking orders in person and over the phone
- Prepared and assembled pizzas by recipes and customers own customization
- Prepared dough and all other toppings for making pizzas
- Pre made and stocked all drinks and sides in the fridge
- Supervised other team members and gave out tasks to accomplish
- Trained new staff on food preparation techniques and customer service
- Performed closing duties including, sweeping, mopping, and taking out the trash
- Made sure to close every register and to input all deposits to the computer system
Church Volunteer
Shock N Awe Fireworks
Bothell, WA
06.2018 - 07.2024
- Unloaded/loaded boxes of firework product and restocked
- Assisted customers with choosing fireworks and upsold additional items to enhance their purchases
- Helped with customer transactions including checking out and bagging items
- Making sure every firework product is labeled with the right price and is organized in the right spot
- Going to different neighborhoods advertising the church's firework stand by leaving flyers on every doorstep
Education
High School Diploma -
North Creek High School
Bothell, WA06-2024
Skills
- Customer service
- Honest and dependable
- Friendly and helpful
- POS system operations
- Problem-Solving abilities
- Team player
- Cleaning and sanitizing
- Upselling strategies
- Sales assistance
Certification
- Class 13 MAST Permit, [ Rserving-Professional Server Certification Corporation], [2026]
Timeline
Fragrance Sales Associate
Macys
11.2024 - 03.2026
Supervisor
Papa Murphy's
09.2022 - 09.2024
Church Volunteer
Shock N Awe Fireworks
06.2018 - 07.2024
High School Diploma -
North Creek High School