Jenna Jones

**Position ended due to restaurant closure**

• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Welcomed guests to venue and provided accurate wait times and monitor waiting lists
• Escorted customers to assigned dining or bar areas
• Coordinated with wait staff about available seating options
• Maintained clean reception area
• Catered to guests who required extra attention (e.g. children, elderly)
• Answered incoming calls and address customers’ queries
• Assisted wait staff as needed

• Seasonal position from August -November
• Acknowledged all Guests through a greeting, smile or eye contact regardless of the task at hand
• Demonstrated knowledge of store products and used knowledge to build sales.
• Practiced suggestive selling, offering every Guest related items in order to build multiple sales
• Maintained high standards of integrity, quality and timeliness in all business practices
• Assisted in merchandising the store following the Supervisor’s instructions.

• Maintain clean, neat, and operational facilities to serve program needs as applicable
• Assist with events and tasks in various volunteer activities
• Support engaging, fun, and smooth-running events by helping with organization and planning
• Participate in mission trips to assist families in need

• Served as youth leader and teacher assistant in toddler Sunday school class
• Lead breakout activities with students in alignment with weekly curriculum
• Maintained clean, neat, and operational facilities to serve program needs
• Used appropriate communication skills to convey information to others
• Assisted with various special events and programs
• Supported engaging, fun, and smooth-running classes by helping with organization and planning of weekly curriculum