Summary
Overview
Work History
Skills
Timeline
Generic

Jennalee Eickbush

Laramie

Summary

Dynamic professional with a proven track record at J's Prairie Rose Cafe', excelling in customer service and conflict resolution. Proficient in improving guest experiences and fostering team collaboration, I effectively managed cash operations and improved service efficiency. Known for attention to detail and reliability, I consistently prioritize tasks to achieve optimal results.

Overview

14
14
years of professional experience

Work History

Waitress and Assistant Manager

J's Prairie Rose Cafe'
Laramie
09.2011 - Current
  • Resolved customer concerns promptly to enhance overall experience and escalated issues for management resolution.
  • Collaborated with kitchen staff to ensure timely order preparation and delivery.
  • Presented menus and addressed inquiries regarding menu items.
  • Supported wait staff during peak periods to maintain service efficiency.
  • Prepared itemized checks, including meal costs and taxes.
  • Cleared tables of dirty dishes and glasses, ensuring readiness for next diners.
  • Cultivated positive relationships with regular customers through engaging conversation.
  • Managed cash drawer and processed payroll bi-weekly, ensuring accuracy in transactions.

Office Assistant

C Squared Landscaping and Sprinklers
Laramie
03.2023 - 05.2025
  • Typed, formatted, and edited correspondence and documents with precision.
  • Efficiently operated office equipment including printers, copiers, and fax machines.
  • Communicated with customers, employees, and vendors to resolve inquiries and complaints.
  • Completed and mailed contracts, invoices, and checks in a timely manner.
  • Managed telephone communications by directing calls and taking messages.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Scheduled and organized meetings and appointments for management efficiently.

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Active listening
  • Attention to detail
  • Inventory management
  • Multitasking
  • Reliability and punctuality
  • Performance improvement
  • Time management
  • Communication skills
  • Problem solving
  • Task prioritization
  • Cleaning and sanitizing

Timeline

Office Assistant

C Squared Landscaping and Sprinklers
03.2023 - 05.2025

Waitress and Assistant Manager

J's Prairie Rose Cafe'
09.2011 - Current

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Jennalee Eickbush