Summary
Overview
Work History
Education
Skills
Timeline
Manager

Jenni Clemons

Le Roy,NY

Summary

Manager with a track record of enhancing customer satisfaction and Excelled in team leadership and decision-making, significantly improving service delivery and operational efficiency. Skilled in customer service and adept at managing financial obligations, demonstrating a commitment to excellence and a focus on achieving business goals.

Overview

14
14
years of professional experience

Work History

Manager

Salvatore’s Saloon
01.2022 - 02.2025

Oversaw billing operations related to House Accounts.

Delivered exceptional support in addressing customer inquiries and concerns promptly.

Organized food supplies before cooking.

Ensured accurate and timely service at the front counter

Operated bar and delivered high-quality dining experiences.

Insurance Biller

U of R
04.2022 - 06.2023

Checked claim statuses by engaging directly with Medical and Dental insurance providers.

Ensured accurate documentation submission for insurance claim processing.

Manager

American Dental Partners
01.2011 - 04.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Oversaw processing of financial obligations with vendors.

Managed employee compensation processes with accuracy.

  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.

Education

Medical Administration -

Bryant And Stratton College
Getzville, NY
08.2012

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Insurance Biller

U of R
04.2022 - 06.2023

Manager

Salvatore’s Saloon
01.2022 - 02.2025

Manager

American Dental Partners
01.2011 - 04.2022

Medical Administration -

Bryant And Stratton College
Jenni Clemons