Jenni West
General Manager
Daytona Beach,FL
Summary
Customer-oriented General Manager with 20+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
24
24
years of professional experience
Work History
General Manager
The Doghouse Bar & Grill
04.2023 - Current
- Directed daily operations to enhance customer satisfaction and operational efficiency.
- Implemented training programs to develop staff skills and improve service quality.
- Streamlined inventory management processes, reducing waste and optimizing supply chain.
- Monitored compliance with health regulations, maintaining high safety standards in all operations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
HR Managing Officer
Wyckoff Equities, LLC
10.2020 - Current
- Overseeing daily financials, paying sales & employer taxes, all aspects of HR and payroll, managing staff in all aspects of human resources including State laws and regulations, ensuring compliance with cash handling regulations, and providing POS and Health Department required training as needed. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the restaurant’s performance.
Managing Partner
Wyckoff Equities, LLC
04.2016 - 10.2020
- Overseeing daily operations, managing staff, ensuring quality service standards, and providing exceptional customer service. Also responsible for menu cost analysis, P & L’s, budgets and overall restaurant performance.
General Manager
Port Orange Steakhouses Inc
08.2001 - 04.2009
- Overseeing daily operations, managing staff, ensuring quality service standards, and providing exceptional customer service. Also responsible for menu cost analysis, P & L’s, budgets, liquor ordering & inventory, prep lists and overall restaurant performance.
Education
University of Tennessee
Knoxville, TNSkills
- Marketing
- Project oversight
- Financial budget management
- Clear verbal communication
- Effective problem resolution
Timeline
General Manager
The Doghouse Bar & Grill
04.2023 - Current
HR Managing Officer
Wyckoff Equities, LLC
10.2020 - Current
Managing Partner
Wyckoff Equities, LLC
04.2016 - 10.2020
General Manager
Port Orange Steakhouses Inc
08.2001 - 04.2009
University of Tennessee