Jennie Bonner
Dallas
Summary
Dynamic Shift Supervisor with extensive experience at CVS Pharmacy, excelling in cash handling and employee training. Proven track record in enhancing team performance and resolving customer issues effectively. Skilled in operations management and committed to maintaining high standards of customer satisfaction while ensuring workplace safety.
Overview
2026
2026
years of professional experience
Work History
Shift Supervisor
Cedar Hill Isd
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Shift Supervisor
CVS Pharmacy
Cedar Hill, TX
10.2018 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Shift Manager
Fuel City
Cedar Hill Tx
06.2011 - 10.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
No Degree - Medical Billing And Coding
Cedar Valley College
Lancaster, TXMathematical Sciences
South Oak Cliff
Dallas, TX05.1981
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Training and mentoring
- Cash handling expertise
- Inventory control and record keeping
- Operations management
- Safety awareness
- Financial management
Timeline
Shift Supervisor
CVS Pharmacy
10.2018 - Current
Shift Manager
Fuel City
06.2011 - 10.2018
Shift Supervisor
Cedar Hill Isd
No Degree - Medical Billing And Coding
Cedar Valley College
Mathematical Sciences
South Oak Cliff