To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Bookkeeping Administrative Assistant
MIMS
06.2003 - 08.2021
Managed invoices, payments and deposits, maintaining accurate expenditure records.
Corrected discrepancies in financial records for balanced books.
Reconciled bank statements and credit card accounts for accuracy and completeness.
Validated and recorded invoices and resolved discrepancies with vendors.
Implemented orderly, organized filing systems for easy record retrieval.
Maintained inventory of office supplies and placed orders.
Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
Presented monthly, quarterly and annual statements to support financial planning.
Processed employee and contractor expense reimbursements quickly.
Generated financial reports and summaries for management review.
Prepared documentation for travel reimbursement and corporate credit card expenses.
Updated financial records using various software programs for current, accurate accounts.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Maintained account accuracy by reviewing and reconciling checks monthly.
Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Matched purchase orders with invoices and recorded necessary information.
Generated invoices upon receipt of billing information and tracked collection progress.
Entered figures using 10-key calculator to compute data quickly.
Tracked financial progress by creating quarterly and yearly balance sheets.
Customer Service Representative
Easy Stop
03.2018 - 04.2020
Handled customer inquiries and suggestions courteously and professionally.
Delivered prompt service to prioritize customer needs.
Maintained up-to-date knowledge of product and service changes.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Trained new personnel regarding company operations, policies and services.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Resolved associate, tool and service delivery issues revealed by statistical reports.
Education
Certificate of Completion - Computerized Accounting
Warren County Career Center
Lebanon, OH
High School Diploma -
Springboro High School
Springboro, OH
Skills
Client Billing
Data Inputting
Financial Reporting
Account Reconciliation
Payment Collection
Customer Relations
Quickbooks
Administrative Support
Payroll Administration
Financial Records and Reporting
Inventory Management
Purchase Orders
Accounts Payable
Data Entry
Accounts Receivable
Bookkeeping Support
Expense Reports
Word Processing
Time Management
Attention to Detail
Bank Statement Reconciliation
Payment Calculation
Vendor Relationship Management
Data Entry and 10-Key
Timeline
Customer Service Representative
Easy Stop
03.2018 - 04.2020
Bookkeeping Administrative Assistant
MIMS
06.2003 - 08.2021
Certificate of Completion - Computerized Accounting
Warren County Career Center
High School Diploma -
Springboro High School
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