JENNIE CROOK
Gainesville,FL
Summary
Efficient and adaptable office professional known for exceptional customer engagement and data entry capabilities. Experience in maintaining organized filing systems and supporting team operations, fostering a collaborative work environment.
Overview
26
26
years of professional experience
Work History
Office Administrative Assistant
American Auto Insurance
Gainesville, FL
11.2023 - Current
- Provided customer support through phone and email, resolving inquiries promptly to improve client satisfaction.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Chef Assistant
Leonardo's 706
Gainesville, FL
05.2016 - 04.2020
- Assisted chefs in food preparation and meal assembly, ensuring adherence to quality standards.
- Maintained cleanliness and organization of kitchen areas, following health and safety regulations.
- Collaborated with kitchen staff to streamline workflow and enhance service efficiency during peak hours.
- Managed inventory supplies, notifying head chef of shortages to maintain consistent operations.
- Followed recipes and instructions to achieve quality and presentation standards.
- Demonstrated adaptability by stepping into various roles within the kitchen when needed, maintaining smooth operations during staff absences or high-volume periods.
Temporary Office
Office Specialists
Fort Lauderdale, FL
02.2000 - 2002
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Education
No Degree - Sociology
Santa Fe College
Gainesville, FLSkills
- Data entry
- Verbal communication
- Schedule management
- File organization
- Confidentiality handling
- Customer engagement
- Multitasking and organization
- Time management
- Database management
- Mail handling
- Microsoft office
- Telephone reception
- Scanning and copying
Timeline
Office Administrative Assistant
American Auto Insurance
11.2023 - Current
Chef Assistant
Leonardo's 706
05.2016 - 04.2020
Temporary Office
Office Specialists
02.2000 - 2002
No Degree - Sociology
Santa Fe College