Jennie Degeorge
Plantation,FL
Summary
Hardworking and motivated individual with adequate capabilities to work in high stress environments. Ability to utilize customer service and administrative skills to maintain a professional work environment. Excellent time management skills, combined with a superior knowledge of the customer service industry. Dedicated to providing the best quality care for ultimate customer satisfaction.
Overview
19
19
years of professional experience
Work History
Operations Manager
Status Group Investigations Inc.
12.2019 - Current
- Develop customer relations with claims adjusters and litigating attorneys for insurance fraud cases
- Retrieving and scheduling referrals to multiple investigators to obtain evidence in ongoing fraud investigations
- Conducting social media and comprehensive background checks on fraudulent claims.
Assistant Production Manager
Atlas Operations
10.2015 - 08.2018
- Remain current with all OSHA and FDA labeling regulations
- Directed and assisted with products and personnel on the assembly line to achieve daily inventory quota
- Research and development for domestic and international vendors.
Office Manager
Consolidate Medical Management
08.2010 - 06.2015
- Designed and maintained the filing system for multiple departments within the company
- Responsible for handling multiple patient and vendor data entry, accounting, and customer support
- Manipulated multiple positions fulfill day to day operations.
Front Desk Receptionist
Broward Institute Of Orthopaedic Specialties
03.2005 - 06.2010
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handling queries and complains and general correspondents.
Education
Highschool Diploma -
Marjorie Stoneman Douglas
06.2004
Skills
- Proficient in multiple computer data entry software such as customer relationship management (CRM), as well as Microsoft word, excel, power point, and adobe photo shop Knowledgeable in Quick books and Peachtree
Timeline
Operations Manager
Status Group Investigations Inc.
12.2019 - Current
Assistant Production Manager
Atlas Operations
10.2015 - 08.2018
Office Manager
Consolidate Medical Management
08.2010 - 06.2015
Front Desk Receptionist
Broward Institute Of Orthopaedic Specialties
03.2005 - 06.2010
Highschool Diploma -
Marjorie Stoneman Douglas
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