Jennifer A. Cochran
Rutherfordton,NC
Summary
Resourceful Accounts Payable Representative specializing in invoice processing and vendor relationship management. Improved payment cycles and reduced discrepancies through efficient multitasking and problem-solving skills. Focused on enhancing financial operations and fostering effective collaboration with team members.
Overview
27
27
years of professional experience
Work History
Accounts Payable Representative
Rutherford Electric Membership Corporation
02.2023 - 04.2026
- Executed ACH runs to ensure prompt vendor payments.
- Issued checks for vendor payments to ensure timely cash flow.
- Processed vendor invoices for timely payment according to company policies.
- Maintained comprehensive records of accounts payable transactions for accurate financial reporting.
- Collaborated with vendors to resolve discrepancies and answer inquiries.
- Assisted in month-end closing by reconciling accounts payable reports.
- Reviewed purchase orders for accuracy before processing payments to suppliers.
- Reconciled vendor accounts on a regular basis.
- Developed strong relationships with internal departments and external vendors to ensure effective communication flow of information related to accounts payable activities.
- Set up new vendors in the accounting system, ensuring proper documentation is obtained.
- Charge invoices, put invoices on the system to be paid.
- Collect W9 for new vendors.
- Balanced bank accounts daily to ensure accurate financial records.
- Utilized problem-solving skills to resolve complex issues quickly.
- Performed daily bank reconciliations.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Coded invoices to maintain organized and accurate records.
Check-in and out Coordinator
Rutherford Regional Hospital
09.2019 - 10.2023
- Scheduled patient appointments and collected copays to ensure efficient office operations.
- Answered phones, balanced cash drawer, processed referrals, and completed patient demographics to maintain accurate records.
- I schedule tests ordered by the doctor.
- I schedule hospital follow ups after they have been seen by our doctor in the hospital.
- Processed prior authorization requests for doctor-ordered tests.
- Answer phone, Balance cash drawer, referrals, complete demographics on patient.
- Facilitated positive patient experiences, encouraging referrals through exceptional service at Rutherford Cardiology and Rutherford Urology.
Teacher Assistant Kindergarten
Rutherford County Schools
08.2021 - 02.2023
- Assist with working with a classroom of kids.
- Helping the kids learn reading, math, ABC’s and learning to write.
- Supervise the children to and from special’s.
Check out Coordinator
Rosenburg Bone and Joint
06.2018 - 09.2019
- Responsible for making sure that all patients had follow-up appointments.
- Make sure that all procedures ordered got scheduled and that the patient was aware of the appointment.
- Obtained proper authorization for ordered tests to ensure insurance coverage.
Referral Coordinator
Cleveland Gastroenterology
10.2017 - 06.2018
- Responsible for making sure all medical records and insurance information/card along with labs is present in the referral from the patient’s primary care physician.
- I have to track down any missing information before making an appointment for the patient.
- I then schedule the patient and mail out new patient paperwork.
Patient Access Representative
Spartanburg Regional Health Systems
09.2016 - 10.2017
- Responsible for greeting all patients, collecting and documenting correct demographic and billing information, an accurate cash drawer, issuing receipts, daily deposits, assist patients with scheduling/rescheduling/confirming of all appointments, and maintaining an orderly flow of patients through the reception area.
- Diabetes Education referral coordinator.
Office Assistant
A&W Sandblasting
01.2015 - 09.2016
- Collect payments, create statements, answer and return phone calls.
- Assist clients that come to drop off or pick up blasted items.
Mental Health Coordinator
Rutherford Community Health Center
01.2013 - 01.2015
- Work closely with therapist to schedule appointments for patient, maintained charts making sure all documents were in place for the next office visit and notified patient about upcoming appointments.
Patient Assistant Coordinator
Rutherford Community Health Center
01.2013 - 01.2015
- Collect and review patient financial information to determine qualification for financial assistance, establish a payment plan and co-pay amounts for qualified, low-income patients.
- Serve as secondary front desk registrar when needed and make appointments, answer multi-line phone system, pull patient chart information for records release to other offices.
- Prepare daily deposits when needed.
Bank Teller
Carolina Foothills Federal Credit Union
Gaffney, USA
09.2011 - 12.2012
- Processed night deposit, Balanced cash drawer, Balanced vault, Ordered money for the branch, resolved customer problems, conducted deposits and cash transactions, ordered customer checks and debit cards.
- Established online banking access for customers.
- Processed cash advances.
- Processed Life and Disability claims.
- Reviewed loan packets to make sure all documentation was collected.
Retail Associate
Burkes Outlet
Forest City, USA
10.2010 - 09.2011
- Responsible for stocking merchandise, unloading trucks, helping customers locate products, conducting register transactions.
Service Supervisor
Fifth Third Bank
Forest City, USA
08.2007 - 09.2009
- Responsible for managing four employees, printing time cards, conducting monthly and yearly reviews, ordering cash, balancing vault, resolving customer issues, training employees on product changes and updates.
Service Specialist
First Charter Bank
Rutherfordton, USA
07.2002 - 08.2007
- Maintained ATM cash flow, balanced cash drawer, delivered excellent customer service, completed daily deposits and cash transactions, ordered checks.
- Acted as back-up to Service Supervisor regarding cash orders and vault activities.
Medical Records Processing Assistant
Rutherford/Polk Mental Health
Spindale, USA
04.2001 - 06.2002
- Assembled charts, answered phones and Crisis Line, maintained client contracts, pulled charts, scheduled appointments; maintained data backup in Access, prepared involuntary commitments, acted as back-up receptionist.
Accounts Payable
Tanner Companies
Rutherfordton, USA
06.1999 - 03.2001
- Coded invoices, processed checks, answered vendor inquiries, served as backup purchasing agent.
Inventory Controller
Tanner Companies
Rutherfordton, USA
06.1999 - 03.2001
- Ensured accuracy of inventory, promptly addressed customer issues.
Office Administration
Tanner Companies
Rutherfordton, USA
06.1999 - 03.2001
- Executed computer operations, including crediting returns, allocating shipments, and adjusting inventory to maintain accurate records.
Education
3 years of College - Business Education, Economics
Appalachian State University
Boone, NCAssociates Degree - Business Administration
Isothermal Community College
Spindale, NCSkills
- Financial Reporting
- Document Management
- Records management
- Insurance verification
- Referrals
- Office administration
- Call Management
- Microsoft Word
- Excel
- PowerPoint
- Access
- Centricity management software
- Epic systems
- Athenahealth
- Office Equipment
- Problem solving
- Effective communication
- Purchase order management
- Compliance standards
- Accounting software
- Accounts payable systems
- Data entry
- Financial reporting
- Bank reconciliation
- ACH payments
- Vendor management
- Invoice processing
Timeline
Accounts Payable Representative
Rutherford Electric Membership Corporation
02.2023 - 04.2026
Teacher Assistant Kindergarten
Rutherford County Schools
08.2021 - 02.2023
Check-in and out Coordinator
Rutherford Regional Hospital
09.2019 - 10.2023
Check out Coordinator
Rosenburg Bone and Joint
06.2018 - 09.2019
Referral Coordinator
Cleveland Gastroenterology
10.2017 - 06.2018
Patient Access Representative
Spartanburg Regional Health Systems
09.2016 - 10.2017
Office Assistant
A&W Sandblasting
01.2015 - 09.2016
Mental Health Coordinator
Rutherford Community Health Center
01.2013 - 01.2015
Patient Assistant Coordinator
Rutherford Community Health Center
01.2013 - 01.2015
Bank Teller
Carolina Foothills Federal Credit Union
09.2011 - 12.2012
Retail Associate
Burkes Outlet
10.2010 - 09.2011
Service Supervisor
Fifth Third Bank
08.2007 - 09.2009
Service Specialist
First Charter Bank
07.2002 - 08.2007
Medical Records Processing Assistant
Rutherford/Polk Mental Health
04.2001 - 06.2002
Accounts Payable
Tanner Companies
06.1999 - 03.2001
Inventory Controller
Tanner Companies
06.1999 - 03.2001
Office Administration
Tanner Companies
06.1999 - 03.2001
3 years of College - Business Education, Economics
Appalachian State University
Associates Degree - Business Administration
Isothermal Community College