Jennifer Aguirre
Dallas,TX
Summary
High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
Work History
Server
Dallas Athletic Club
Dallas, TX
04.2023 - 02.2024
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Sales Associate
Metro PCS Authorized Dealer
Garland
04.2016 - 06.2016
- As a sales associate and MetroPCS I had to greet every customer as he came into the store, help them with any questions they had about a cellular device, plans that we currently had, the latest sales we had and any other area they needed information about
- I had to keep the store neat and clean during all business hours, also had to be persuasive to make sales for my commission
- I had a sales goal every week of $445 in accessories
- I met and exceeded my goal every week after my two weeks of training
- At the end of every shift I counted my register and calculated my sales twice to make sure I had all the cash equal to what was on the computer
- I would then drop the extra money from my drawer into the store saf then follow to clock out.
Cashier/Stocker
Raising Cane's
Richardson
10.2015 - 02.2016
- Take customers orders, educate them about our menu, follow up with them on their visit with us, make sure they feel comfortable and welcome, and last of all thank them for coming.
Sales Associate
Rescue Thrift Store
Dallas
06.2011 - 01.2012
- Sweep floors, dust shelves, clean and keep restrooms stocked, greet every customer and thank them for coming, inform customers of sales and discounts, sale at least $350 worth of merchandise, hanging clothes, ask every customer if they need assistance, have knowledge of prices and location of specific items in store
- Organize all items in their proper placement.
Education
Bryan Adams High School
01.2015
Skills
- Bilingual
- Able to use Microsoft Word, Excel, PowerPoint
- Strong Work Ethic
- Service Prioritization
- Great at multitasking
- Dining Crew Workflow Optimization
- Point of Sale (POS) System Operations
- Effective Customer Upselling
- Exceptional Customer Service
Additional Information - Birthdate
08/18/97
Timeline
Server
Dallas Athletic Club
04.2023 - 02.2024
Sales Associate
Metro PCS Authorized Dealer
04.2016 - 06.2016
Cashier/Stocker
Raising Cane's
10.2015 - 02.2016
Sales Associate
Rescue Thrift Store
06.2011 - 01.2012
Bryan Adams High School
Similar Profiles
Ricky AlbiarRicky Albiar
Bartender/Food Waiter/Pool Supervisor at Dallas Athletic ClubBartender/Food Waiter/Pool Supervisor at Dallas Athletic Club
Caesar MartinezCaesar Martinez
Maintenance Crew Member at Dallas Athletic ClubMaintenance Crew Member at Dallas Athletic Club
Jacob DanielJacob Daniel
Outside Service Staff Member at Dallas Athletic ClubOutside Service Staff Member at Dallas Athletic Club