Jennifer Albin
Novato,CA
Summary
Dedicated professional with proven skills in customer service and sales techniques. Experienced in managing operations and training staff to enhance team performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Hodgepodge Thrift Store
Novato, CA
04.2025 - Current
- Supervised daily operations of thrift store to ensure smooth functioning.
- Handled cash register operations, processing transactions efficiently and accurately.
- Collaborated with team members to maintain a clean and organized store environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Kitchen Specialist/Manager
Crate and Barrel
Corte Madera, CA
10.2020 - 04.2024
- Assisted customers in selecting kitchenware and home goods based on their needs.
- Provided training to new staff on product features and sales techniques.
- Monitored inventory levels and restocked kitchen supplies as needed.
- Collaborated with management to execute promotional events and sales strategies.
- Resolved customer inquiries and complaints with effective communication skills.
Wine Club Assistant Manager
Cline Cellars
Sonoma, CA
07.2018 - 01.2020
- Provided exceptional customer service, addressing member inquiries promptly.
- Supported membership administration tasks, including renewals and communications.
- Assisted in training new staff on customer service protocols and club operations.
- Performed administrative duties such as filing and data entry.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Skills
- Customer service
- Sales techniques
- Multitasking and organization
- Visual merchandising
- Cash handling
- Team collaboration
Timeline
Assistant Manager
Hodgepodge Thrift Store
04.2025 - Current
Kitchen Specialist/Manager
Crate and Barrel
10.2020 - 04.2024
Wine Club Assistant Manager
Cline Cellars
07.2018 - 01.2020
Similar Profiles
Elena ShusterElena Shuster
Yoga and Meditation Instructor at Miles Thrift StoreYoga and Meditation Instructor at Miles Thrift Store
Griselda AlemanGriselda Aleman
Jewelry Sales Associate at Savers Thrift StoreJewelry Sales Associate at Savers Thrift Store
Michelle LathamMichelle Latham
Cashier at Shawnee Outreach Thrift StoreCashier at Shawnee Outreach Thrift Store
Jennifer BarrolazaJennifer Barrolaza
Territory Manager at EppendorfTerritory Manager at Eppendorf
Gina MullerGina Muller
Supervisor, Care Management and UM Concurrent Review at Meritage Medical NetworkSupervisor, Care Management and UM Concurrent Review at Meritage Medical Network