Jennifer Almaraz
Dallas,TX
Summary
Retail Sales Associate with experience in inventory management and customer service. Demonstrated ability to track inventory levels, restock items, and maintain a clean work environment. Assisted customers in product selection and handled transactions efficiently while addressing inquiries and complaints professionally. Collaborated with team members to train new employees on safety protocols and equipment usage, contributing to a cohesive work environment.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Family Dollar
Dallas, TX
04.2024 - Current
- Tracked inventory levels throughout the day and restocked items as needed.
- Inspected purchased items for defects before handing them over to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted customers with finding the right product for their needs.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Greeted customers upon entering the store and provided assistance.
- Processed returned merchandise according to company policies.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Handled customer complaints in a professional manner.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Kept informed about new products arriving at the store on a regular basis.
- Demonstrated product features to customers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Cashier
Cost Plus World Market, Inc
Dallas, TX
01.2021 - 09.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
Education
High School Diploma -
WH Adamson High School
Dallas, TX05-2023
Skills
- Inventory management
- Customer service
- Cash handling
- Visual merchandising
- Sales promotion
- Product returns
- Communication skills
- Problem solving
- Time management
- Attention to detail
- Team collaboration
- Returns and exchanges
- Flexible schedule
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Retail Sales Associate
Family Dollar
04.2024 - Current
Cashier
Cost Plus World Market, Inc
01.2021 - 09.2022
High School Diploma -
WH Adamson High School