Jennifer Altamirano
Chicago,IL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Jimmy John’s
Chicago, Illinois
08.2021 - Current
- Supervised daily operations to ensure efficient service and employee performance.
- Trained new staff on procedures, menu items, and customer service techniques.
- Managed inventory levels and placed orders to maintain stock availability.
- Developed schedules to optimize labor costs and staff coverage during peak hours.
- Coordinated team meetings to communicate goals, updates, and expectations effectively.
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
- Created reports on sales trends, inventory levels, and financial data.
Education
Penn Foster
Chicago, IllinoisSkills
- Customer service
- Team building
- Employee training
- Project management
- Inventory management
- Time management
- Employee supervision
- Customer relationship management (CRM)
- Recruitment and hiring
- Problem-solving
- Team motivation
- Multitasking and organization
- Money handling
- Staff training and development
- Strategic thinking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Jimmy John’s certified manager
- Food handles certification
- Allergens certification
Timeline
Assistant Manager
Jimmy John’s
08.2021 - Current
Penn Foster