Jennifer Ames
Moorestown,NJ
Summary
Detail-oriented receptionist with a strong focus on customer service and effective communication. Proven ability to maintain a welcoming environment while managing multiple tasks efficiently.
Overview
6
6
years of professional experience
Work History
Receptionist
Mailman Segal Center for Human Development
Fort Lauderdale, FL
03.2007 - 06.2009
- Maintained organized reception area, ensuring professional appearance and accessibility of resources.
- Greeted visitors and directed them to appropriate departments, ensuring a welcoming environment.
- Answered phone promptly and directed incoming calls to correct offices.
- Scheduled tours of the preschool
- Kept track of supplies needed
Receptionist
Pittsburgh Family Foot Care
Pittsburgh, PA
10.2003 - 07.2004
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Provided exceptional customer service to patients, addressing inquiries and concerns promptly.
- Coordinated communication between healthcare providers and patients for seamless operations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
Legal Studies
Nova Southeastern University
Davie, FLSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Mailman Segal Center for Human Development
03.2007 - 06.2009
Receptionist
Pittsburgh Family Foot Care
10.2003 - 07.2004
Legal Studies
Nova Southeastern University