Jennifer Andrade
White Plains
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
13
13
years of professional experience
Work History
Server
Anasa Greek kitchen
White Plains
07.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Provided exceptional service to enhance guest dining experiences.
- Took orders from customers accurately and in a timely manner.
- Collaborated with kitchen staff to ensure timely food delivery.
- Resolved customer concerns promptly to maintain satisfaction levels.
- Educated guests about menu items and daily specials.
- Assisted in maintaining cleanliness and organization of dining areas.
- Managed cash transactions and processed payments efficiently.
- Supported team members during peak service hours to optimize workflow.
Server
Osteria Padre Pio
White Plains
09.2024 - 06.2026
- Provided exceptional service to enhance guest dining experiences.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Delivered food orders promptly and courteously.
- Collaborated with kitchen staff to ensure timely food delivery.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Fogo de Chao
White Plains
07.2017 - 09.2021
- Provided exceptional service to enhance guest dining experiences.
- Took accurate orders and communicated them effectively to the kitchen team.
- Collaborated with kitchen staff to ensure timely food delivery.
- Supported team members during peak service hours to optimize workflow.
- Assisted in maintaining cleanliness and organization of dining areas.
Server
Franks Italian Cuisine
Mamaroneck
04.2013 - 11.2016
- Provided exceptional service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Trained new employees on restaurant procedures and plating techniques.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
Education
White Plains Highschool
White Plains, NYSkills
- Customer service
- Menu knowledge
- POS operation
- Order management
- Upselling techniques
- Cash handling
- Shift management
- Time management
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Dining etiquette
- Customer feedback
- Multitasking and organization
- Positive and professional
- Strong work ethic
- Conflict resolution
- Customer service
Languages
Spanish
Professional
Portuguese
Professional
English
Professional
Timeline
Server
Osteria Padre Pio
09.2024 - 06.2026
Server
Anasa Greek kitchen
07.2023 - Current
Server
Fogo de Chao
07.2017 - 09.2021
Server
Franks Italian Cuisine
04.2013 - 11.2016
White Plains Highschool