Jennifer Andres Gonzalez

•Reliable professional with experience in customer service and warehouse operations. Skilled in managing order routing for major clients such as Kohl’s, Sephora, and Ulta, as well as efficient picking and packing. Demonstrates strong attention to detail, effective communication

• Answered customer inquiries and provided accurate information regarding products and services.
• Managed customer inquiries for DHL Supply Chain shipment updates.
• Coordinated with warehouse teams on dispatch and delivery timing.
• Arranged transportation for scheduled pickups from clients
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• Picked ecommerce orders using ShipBob warehouse scanners and pick lists.
• Packed customer shipments following ShipBob fulfillment quality standards.
• Scanned inventory into ShipBob warehouse management system.

• Packed products efficiently to meet daily shipping quotas, ensuring quality control and adherence to company standards.
• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Packed ecommerce shipments with protective materials and branded shipping labels.
• Received inbound inventory and verified cartons against purchase orders.