Jennifer Arenas

• Enhanced customer satisfaction by managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
• Streamlined office operations by organizing files, maintaining databases, and ordering supplies for the reception area.
• Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
• Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
• Developed strong relationships with clients through attentive listening skills and genuine interest in their needs, promoting repeat
• Maintained order and cleanliness of reception area for professional and inviting
• Restocked supplies to maintain adequate stock levels.

• Open and Close store

• Receive and display shipment
• Prepared, collected and distributed outgoing and incoming mail and packages
• Cashier/ Handle money
• Customer service
• Make sure store is organized and presentable at all time
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Managed multiple tasks and met time-sensitive deadlines.
• Resolved customer problems and complaints