Aaliyah Guerra
Fort Myers,FL
Summary
'
I’ve worked as an Assistant for seven years now, serving a variety of executives and department heads. I love the work, especially when I get to use my talent great customer service and providing care for my patients. I think I'm now ready to move up to a more challenging level, which is why I'm interested in working with any job that coined my way, I have a four year old baby girl and I just wanna give her a good future and show her that I’m working hard for us and it’s something I love to do
Overview
4
4
years of professional experience
Work History
Receptionist Assistant
Home Health Care
06.2024 - Current
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduling and adjusting times and clock ins and out
- Setting up hiring forms and explaining to care givers or nurses the cases we have
Call Center, Surgery Assistant
New Life Plastic Surgery
12.2022 - 06.2023
- Answered calls to help patients with any information they needed
- Assisted doctor with patients and prep patients for surgery
- Doing drug test before there surgery to see if they qualify for surgery and everything is approved
- Check the labs
- Make sure there balance is paid full
Nurse Assistant
Today Women MedicalCenter
01.2021 - 11.2022
- Assisted the doctor with patients
- Taking there vitals and checking for negative or positive blood type
- Pregnancy test
- Answering phone calls and scheduling appointments
Education
Diploma -
Miami Springs High School
Miami Springs01.2016
Skills
- Team Player
- Fast Learner
- Great Customer Service
- Bilingual
- Active listening
- Problem solving
- Great communication
- Leader ship
- Computer literacy
- Positive attitude
Languages
Spanish
Professional Working
Timeline
Receptionist Assistant
Home Health Care
06.2024 - Current
Call Center, Surgery Assistant
New Life Plastic Surgery
12.2022 - 06.2023
Nurse Assistant
Today Women MedicalCenter
01.2021 - 11.2022
Diploma -
Miami Springs High School
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