Jennifer Arias
Nipomo,CA
Summary
Dynamic and bilingual professional with a proven track record in guest service and bartending, notably at Flora And Fauna. Excelled in reducing wait times and enhancing customer satisfaction through strong communication and safe food handling. Skilled in adapting to flexible schedules and thriving in fast-paced environments, contributing to seamless event execution and sales enhancement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Catering Server/Bartender
Flora And Fauna
04.2023 - Current
- Assisted in event setup and teardown, ensuring smooth transition between functions.
- Demonstrated adaptability by seamlessly transitioning between various roles within catering team as needed.
- Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
- Educated guests on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Sales Associate
Guess Factory Outlet
06.2015 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Bartender/Waitress
Hilton Garden Inn Hotel
09.2021 - 03.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Operated POS cash register and equipment to collect payments.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Education
No Degree - Real Estate
Real Estate Tuesday
Northridge, CA06.2022
Skills
- Bilingual
- Guest service
- Strong Communication Skills
- Safe Food Handling
- Flexible Schedule
- Bartending
- Weddings background
Certification
- California Food Handlers, State Food Safety - Aug 27, 2022-2025
Timeline
Catering Server/Bartender
Flora And Fauna
04.2023 - Current
Bartender/Waitress
Hilton Garden Inn Hotel
09.2021 - 03.2023
Sales Associate
Guess Factory Outlet
06.2015 - Current
No Degree - Real Estate
Real Estate Tuesday
- California Food Handlers, State Food Safety - Aug 27, 2022-2025
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