Jennifer Armstrong
Franklin,IN
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 24+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. I am a team player. I am dependable. If someone needs help I will always do what I can to help my fellow employer and patients.
Overview
24
24
years of professional experience
Work History
Certified Medical Assistant
Indiana University Health Family and Internal Med
Indianapolis, IN
07.2012 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Medical Assistant
Community Hospital MedCheck
Greenwood, IN
08.2000 - 07.2012
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Prepared treatment rooms for patient examinations.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Education
Medical Assisting - Medical Assisting
Professional Careers Institute
Indianapolis, IN06-1998
High School Diploma -
Greenwood Community High School
Greenwood, IN06-1996
Skills
- Specimens collection and processing
- Patient Assessments
- Vital Sign Monitoring
- Patient Scheduling
- Patient documentation
- Medical Records Management
- Patient Flow Management
- Patient-focused care
- Procedure Assistance
- Reliable transportation
- Sterilization techniques
- Stocking supplies
- Appointment Setting
- Patient Care Coordination
- CPR
- EKG set up and monitoring
- Electrocardiography (EKG)
Affiliations
- In my spare time I love to travel... mostly cruising.
- I love spending time with my kids 20 and 17
- My husband and I love living on 3 acres with our kids and our dogs, Boarder Collie Pepper and Corgi Calli
Timeline
Certified Medical Assistant
Indiana University Health Family and Internal Med
07.2012 - Current
Medical Assistant
Community Hospital MedCheck
08.2000 - 07.2012
Medical Assisting - Medical Assisting
Professional Careers Institute
High School Diploma -
Greenwood Community High School
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