Regional Operations and Administrative Manager / EA
Old Monroe,MO
Summary
Driven and resourceful operations and administrative professional with 18+ years of experience assisting as an Executive Assistant to high achieving consultants with an emphasis on client relations. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
19
19
years of professional experience
Work History
Regional Operations Manager
ESi (Engineering Systems Inc.)
01.2024 - Current
Responsible for the financial performance and success of two MO regional offices; Prepare and review budgets and financial statements; site safety coordinator / manages annual inspections / documents any injuries or other safety concerns; Onboards and trains new consultants on proprietary systems and SOPs; targeted marketing effort for new consultant hires.
Administrative Manager
ESi (Engineering Systems Inc.)
01.2018 - Current
Hire and manage Administrative staff in four offices; New administrative hire onboarding including training on proprietary systems and SOPs; Manage vendor contracts and research cost effective options; develop list of target clients for marketing efforts; Efficiently manage office relocation logistics including real estate search, shipping logistics and final clean out / new set up; attend business development events / coordinates efforts
Executive Assistant
ESi (Engineering Systems Inc.)
01.2012 - Current
Aforementioned duties along with maintaining / scheduling multiple Executive calendars and Outlook mailboxes; Maintains PE license renewals / CVs and Rule 26 of consultants; handling of artifacts/evidence: logging into database, maintaining locked storage, chain of custody; assist with lab and site inspections; Expert in complete assignment opening process: intake / review of intake documents, consultant assignment, conflict check, engagement documents; Manages workflow of matters; Obtains POs, processes and submits supplier invoices via AP submission protocol / app; Utilizes internal software / systems and reports expertly; Competent in Adobe and Microsoft programs as well as photo processing software; Notarizes affidavits and errata sheets; Submittal of invoices to clients via email and client specific portals such as Sourcehub, CSX, BillTrackPro and LegalTracker
Administrative Assistant
ESi (Engineering Systems Inc.)
01.2009 - 01.2011
Responsible for the aforementioned duties in addition to client invoicing (WIPs/proformas, & mails invoices); conflict checks on new matters; client communications via email, phone and physical mail; create, code, and process expense reports in Paylocity, Certify, and Concur; Coordinate and host multi-party inspections of evidence; review, organize and file claims and legal documents per Executive / Principal / Consultant preferences
Office Assistant
ESi (Engineering Systems Inc.)
01.2007 - 01.2008
Responsible for shipping / receiving packages; copy / scanning / faxing file documents; maintaining / ordering office supplies; sorting physical and electronic mail; answering / transferring calls via multi-line phone system; intake of new matter information; research user instructions for new equipment and teach other staff; among other general office duties