Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
Timeline
Generic

JENNIFER AVENDANO

San Pablo,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience

Work History

Assistant Manager

MADEWELL Berkeley CA
01.2014 - Current
  • Floor Sets and Replenishment
  • Cashier, Back of House, and Customer Service Lead
  • Receiving/Sending Store Transfers and Enterprise.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

FRONT DESK RECEPTIONIST

ST ANTHONY MEDICAL CLINIC
01.2014 - 01.2015
  • Managed Medical Records
  • Bilingual Translation
  • Knowledge in Centricity.
  • Proficiency in MacOS
  • Experience in Google Workspace
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

PRODUCT LEADER

ZARA San Francisco
01.2012 - 01.2014
  • Managed Men's Department and Shoe Department
  • Promoted to Women's Department
  • Shipment Duties
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Enhanced store sales by creating visually appealing and strategically placed product displays.

SALES ASSOCIATE

BANANA REPUBLIC EMERYVILLE
01.2010 - 01.2011
  • Register Trained and Customer Service
  • Supported Sales Floor in Recovery and Restock
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

HIGH SCHOOL DIPLOMA -

JOHN MUIR CHARTER SCHOOL
San Francisco, CA
01.2009

Skills

  • Adaptability
  • Ability to Work Under Pressure
  • Leadership Skills
  • Inventory Management
  • Excellent Customer Service Skills
  • Time Management Skills
  • Multitasking Skills
  • Problem Solving Skills
  • Staff Supervision

Languages

SPANISH

Extracurricular Activities

VOLUNTEER EXPERIENCE OR LEADERSHIP, MISSION PRESBYERIAN CHURCH, San Francisco, CA, Assisted in the Health Fair with translating and communicating in a different language. Also supported with food banks, garage sales and Youth events. I also support with daycare for the children who attend.

Timeline

Assistant Manager

MADEWELL Berkeley CA
01.2014 - Current

FRONT DESK RECEPTIONIST

ST ANTHONY MEDICAL CLINIC
01.2014 - 01.2015

PRODUCT LEADER

ZARA San Francisco
01.2012 - 01.2014

SALES ASSOCIATE

BANANA REPUBLIC EMERYVILLE
01.2010 - 01.2011

HIGH SCHOOL DIPLOMA -

JOHN MUIR CHARTER SCHOOL

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