Jennifer Ayala
Tampa,FL
Summary
Dynamic Inside Sales Coordinator with a proven track record at Auto Parts Outlet, excelling in customer communication and appointment scheduling. Recognized for maintaining confidentiality and fostering client relationships while managing high call volumes. Adept at performance tracking and team collaboration, consistently delivering exceptional service and support in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Inside Sales Coordinator
Auto Parts Outlet
Tampa, FL
- Communicated professionally with customers by phone and in person, demonstrating strong interpersonal skills.
- Managed high volumes of calls and administrative tasks with accuracy and attention to detail.
- Tracked online orders and updated records to ensure organization and follow-through.
- Resolved concerns effectively through problem-solving and clear communication.
- Maintained confidentiality and demonstrated reliability, punctuality, and professionalism.
Appointment Coordinator
Ed Morse Cadillac
Tampa, FL
07.2024 - 01.2026
- Served as the first point of contact for visitors and callers, providing professional, courteous front-desk support.
- Scheduled and coordinated appointments while managing a high-volume phone system.
- Directed calls and visitors appropriately, maintaining an organized and welcoming environment.
- Maintained accurate records and ensured timely communication between departments.
- Demonstrated discretion and confidentiality when handling customer and internal information.
- Balanced multiple tasks efficiently while remaining calm, organized, and attentive.
Lead Key Holder
Advanced Auto Parts
Tampa, FL
09.2016 - 02.2021
- Provided outstanding customer service, consistently exceeding customer expectations.
- Handled cash transactions accurately and responsibly, including daily cash-outs and bank deposits.
- Opened and closed the store while maintaining security and compliance with company policies.
- Assisted customers with product selection, parts retrieval, and deliveries.
- Managed multiple responsibilities including sales, inventory support, and store operations in a fast-paced retail environment.
- Demonstrated flexibility and reliability by supporting team needs and taking on additional responsibilities.
Education
GED -
Steppingstones
Skills
- Appointment scheduling
- Customer communication
- Call management
- Record keeping
- Confidentiality practices
- Front-desk operations
- Team collaboration
- Effective time management
- Client relationships
- Performance tracking
Languages
Spanish
Full Professional
Timeline
Appointment Coordinator
Ed Morse Cadillac
07.2024 - 01.2026
Lead Key Holder
Advanced Auto Parts
09.2016 - 02.2021
Inside Sales Coordinator
Auto Parts Outlet
GED -
Steppingstones