Jennifer Bailey
Dallas
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Technical Denial Specialist
University of Texas Southwestern Medical Center
03.2021 - Current
- Analyzed denial patterns, contributing to enhanced billing accuracy.
- Reviewed and interpreted insurance policies to assist in claims resolution.
- Addressed denial issues to improve patient satisfaction and billing accuracy.
- .Verifies insurance
- Update insurance demographics and rebill claims not received
- Documents all work and calls performed
- Obtain primary and/or secondary EOB and CMS 1500 to bill next responsible payer
- Utilize various internal resources to obtain medical records to respond to requests from the third party payers for additional information.
- Contacted clients to collect information and communicate disposition of case, documenting interactions regarding eligibility, verification of benefits and claims payment status.
- Maintained confidentiality of patient finances, records, and health statuses.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Performs other duties as assigned
DOT Courier /Ground Package Handler
Federal Express, FedEx
01.2020 - 06.2022
- Operated vehicle safely in highly congested areas with no traffic violations.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified package information to check for accuracy and completeness.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Contributed to increased productivity by working effectively in high-pressure situations.
Education
Sterile Processing Technician - Medical Laboratory Science
Dallas College
Dallas Texas04-2024
Business Technology Certificate - Business
University of Arkansas At Monticello
McGehee, AR/ Monticello AR 06-2004
High School Diploma -
McGehee High School
McGehee, AR05-2001
Skills
- Claim management
- Data Entry
- Data analysis
- Documentation review
- Insurance verification
- Problem resolution
- Healthcare regulations
- Time management
- Communication skills
- Attention to detail
- Quality assurance
- Report generation
- Multitasking abilities
Timeline
Technical Denial Specialist
University of Texas Southwestern Medical Center
03.2021 - Current
DOT Courier /Ground Package Handler
Federal Express, FedEx
01.2020 - 06.2022
Sterile Processing Technician - Medical Laboratory Science
Dallas College
Business Technology Certificate - Business
University of Arkansas At Monticello
High School Diploma -
McGehee High School
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