Jennifer Barbato
Newton,NJ
Summary
Dynamic business owner and former Client Services Manager at The Dale Group Companies, I excel in client relations and administrative support. With a keen eye for detail and a passion for craftsmanship, I successfully manage all aspects of my craft business while ensuring compliance and enhancing customer satisfaction through effective communication and organization.
Overview
20
20
years of professional experience
Work History
Owner & Operator
Jen's Craft Barn, LLC
Sussex County, NJ
10.2020 - Current
- Founded and independently operates a small craft business specializing in handcrafted wooden door hangers.
- Manage all aspects of daily business operations, including product creation, production, and customer service.
- Hand-cut wooden door hanger designs using a jigsaw, demonstrating precision, craftsmanship, and attention to detail.
- Executed painting, finishing, and preparation of products to enhance customer satisfaction.
- Oversee the complete production process from initial design and cutting through final finished product.
- Managed all business responsibilities independently, showcasing initiative, effective time management, and strong organizational skills.
Client Services Manager
The Dale Group Companies – Safegate Safety Solutions
01.2011 - 04.2026
- Provided client services and administrative support within the company's safety divisions.
- Prepared and sent completed safety inspection reports to clients.
- Helped develop and assemble Safety Program and Procedure Manuals.
- Assisted clients with OSHA-related questions, concerns, and compliance matters.
- Processed client invoicing for completed services and work performed through QuickBooks.
- Processed vendor payments through QuickBooks.
- Cultivated professional client relationships through proactive communication, timely follow-ups, and reliable service delivery.
- Handled administrative tasks while delivering accurate, timely delivery of client documentation.
- Streamlined daily operations of safety division by organizing tasks, ensuring attention to detail, and enhancing client service.
Accounting Assistant to the Comptroller
The Dale Group Companies
05.2007 - 01.2011
- Assisted the Comptroller with daily accounting and financial administrative responsibilities.
- Maintained accurate financial records, facilitating timely processing of accounting transactions and supporting overall financial integrity.
- Processed and posted incoming client payments, ensuring accurate and timely application to client accounts.
- Prepared and distributed monthly client account statements, enhancing client understanding of account balances and transactions.
- Processed vendor payments and assisted with accounts payable functions.
- Posted commission payments for insurance producers within The Agency Manager (TAM)
- Transitioned to the Safety Department to support safety initiatives.
Education
Bachelor's Degree -
William Paterson University
Wayne, NJ05-2005
Associate's Degree -
Union County College
Cranford, NJ05-2003
Skills
- Client Services and Customer Relations
- Administrative Support
- Business Ownership & Operations
- Invoicing and Billing
- OSHA Compliance Assistance
- Safety Documentation
- Safety Program & Procedure Manuals
- Written and Verbal Communication
- Organization and Time Management
- Independent Problem-Solving
- Attention to Detail
- Product Craftsmanship
- Multitasking and Prioritization
- Self-Motivation and Reliability
ADDITIONAL INFORMATION
Seeking part-time employment. Brings a combination of extensive corporate experience, independent business ownership, strong organizational abilities, and a commitment to providing excellent customer service.
Timeline
Owner & Operator
Jen's Craft Barn, LLC
10.2020 - Current
Client Services Manager
The Dale Group Companies – Safegate Safety Solutions
01.2011 - 04.2026
Accounting Assistant to the Comptroller
The Dale Group Companies
05.2007 - 01.2011
Bachelor's Degree -
William Paterson University
Associate's Degree -
Union County College