Jennifer Baxter
Punta Gorda,FL
Summary
Talented sales manager effective at multi-tasking and reaching sales targets and credit goals. Builds loyalty and long-term relationships with customers and co-workers. Dedicated to cutting costs and maximizing profits.
Overview
24
24
years of professional experience
Work History
Branch Manager
West Suburban Currency Exchanges, Inc
Woodridge , IL
2000.08 - 2004.04
- Became the youngest manager in the company within 6 months
- Trained and developed all new team members
- Trained 40+ locations on new POS system
- Generated repeat business through exceptional customer service.
- IRS and compliance reporting
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Communicated clear expectations and goals to each team member.
- Scheduled staffing for the branch.
- Executed customer transactions, including check cashing, wire transfer, money orders, foreign currency exchange and vehicle licensing/tax processing.
- Received branch of the year honors twice.
- Increased revenues to put at the top of the Tier 2 stores.
Branch Manager
West Sububan Currency Exchanges, Inc.
West Chicago , IL
2006.01 - 2012.01
- Propelled the store into the #3 spot in the company in under a year.
- Developed a large commercial base through community involvement to increase revenues with our licensing/tax services as well as check cashing services.
- Implemented wire services to different countries to fit our demographic.
- Trained 40+ stores on our new Secretary of State system.
- Cut losses by 60% by developing staff and setting clear expectations.
- Earned Branch of the Year honors 3 times.
Sales Manager
Acceptance Now
Port Charlotte , FL
2012.08 - Current
- Fixed host store relationship to insure turnover.
- Increased sales by 50%
- Built strong customer relationships.
- Account management
- Increased profits 500% over previous year
- Trained and developed staff
- Mentored new hires/sales managers
- Assisted DM
Sales Manager
Acceptance Now
Value City Indianapolis , IN
2012.02 - 2012.08
- Consistently exceeded sales goals.
- Fixed the relationship with the host store.
- We were +185 BOR in 6 months.
- Improved relationships with customer base by listening and correcting previous problems.
- Developed and trained both SA and CSR as well as other stores employees.
Education
High School Diploma - General Studies
Lisle Senior High School
Lisle, IL1998
Skills
- Accomplished manager
- Goal-oriented
- Positive and upbeat
- Team building
- Attention to detail
- Process improvement
- Personnel management
- Talented multi-tasker
- Results-oriented
- Exceptional communication skills
- Strong client relations
- Customer relations
Timeline
Sales Manager
Acceptance Now
2012.08 - Current
Sales Manager
Acceptance Now
2012.02 - 2012.08
Branch Manager
West Sububan Currency Exchanges, Inc.
2006.01 - 2012.01
Branch Manager
West Suburban Currency Exchanges, Inc
2000.08 - 2004.04
High School Diploma - General Studies
Lisle Senior High School
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