JENNIFER BAZALDUA
Henderson,TX
Summary
High-energy and professional eager to contribute skills and experience to a new and challenging role. Dedicated team member with excellent communication skills and a pleasant demeanor. Problem-solver with experience in customer service. Employee who is self-motivated and has a flexible schedule, availability, organized, and enthusiastic. Bilingual Money management Customer service
Overview
8
8
years of professional experience
Work History
Relationship Banker
VeraBank
10.2022 - 11.2024
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Trained incoming new hires and assisted in mentoring them after training.
- Managed multiple customer accounts efficiently, ensuring accurate record-keeping and timely resolution of issues.
Production Technician
Sadler's Smokehouse
12.2019 - 10.2022
- Followed all applicable health, safety, and environmental regulations, policies, and procedures
- Trained new employees on a daily basis
Cashier
Chicken Express
11.2016 - 10.2018
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Trained team members to work as cashiers in accordance with company policies and procedures
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Associate of Arts - Social Work
Kilgore College
Kilgore, TX01.2021
High School Diploma -
West Rusk High School
New London, TX01.2019
Skills
- Money management
- Customer service
- Relationship building and management
- Banking
- Account closings
- Teller background
- Multitasking Abilities
- Cash Handling
- Account updating
- Team building
- Time management abilities
- Account Management
Affiliations
- Phi Theta Kappa, Member
- National Honor Society, Member
- Kilgore College Ambassador
Languages
Spanish
Native or Bilingual
Timeline
Relationship Banker
VeraBank
10.2022 - 11.2024
Production Technician
Sadler's Smokehouse
12.2019 - 10.2022
Cashier
Chicken Express
11.2016 - 10.2018
High School Diploma -
West Rusk High School
Associate of Arts - Social Work
Kilgore College
Similar Profiles
Kaleigh DrewKaleigh Drew
Relationship Banker at VeraBankRelationship Banker at VeraBank
Shaimaa AlyShaimaa Aly
Branch Manager - Consumer Lender at VerabankBranch Manager - Consumer Lender at Verabank
Mary BridgesMary Bridges
Consumer Loan Processor at VeraBankConsumer Loan Processor at VeraBank
Dalton SimmonsDalton Simmons
Foreman at Source PowerForeman at Source Power
Ladaveion AbronLadaveion Abron
Laborer at Bobby's Lawn ServiceLaborer at Bobby's Lawn Service