Jennifer Beebe
Millville
Summary
Detail-oriented professional with over seven years of experience in sales administration and customer support. Known for strong organizational skills and the ability to collaborate across teams, driving improvements in order processing and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Sales Administration Representative
Groupe Seb USA
Millville, NJ
04.2019 - Current
- Streamlined order processing and customer account management to enhance efficiency for fast-paced sales and operations teams.
- Skilled in resolving order and inventory issues efficiently while maintaining strong communication with sales teams, customers, and supply chain partners.
- Experienced in generating sales reports, tracking forecasts, and managing customer-specific requirements to improve workflow accuracy and operational efficiency.
- Coordinated administrative tasks to streamline office operations and improve efficiency.
- Developed and maintained filing systems to ensure accurate record-keeping and data retrieval.
- Oversaw management of 15+ accounts while providing essential support for an additional 7 accounts.
Clerical Assistant - Quality and Consumer Support
Groupe Seb USA
Millville, NJ
02.2018 - 04.2019
- Coordinated interdepartmental communication to streamline processes related to customer and consumer returns.
- Facilitated scheduling and logistics coordination with multiple trucking teams to optimize return shipment processes.
- Ensured accuracy of records and timely updates of files to facilitate management of new and pending return forms across various accounts.
- Supported department director by preparing comprehensive reports to drive strategic decisions.
Outlet Store Manager
Groupe Seb USA
Millville, NJ
10.2016 - 02.2018
- Oversaw daily store operations, ensuring optimal inventory levels and merchandising standards.
- Implemented process improvements, increasing operational efficiency and customer satisfaction.
- Coordinated promotional events, attracting new customers and boosting brand visibility.
- Leveraged social media platforms to engage with customers, share promotions, and showcase new products effectively.
- Enhanced customer satisfaction by providing exceptional service, addressing inquiries, and resolving issues promptly.
Cashier Lead
Mainstreet Supermarket Corp.
Millville, NJ
01.2005 - 02.2015
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash drawer, ensuring accountability and minimizing discrepancies.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Assisted in training new staff on register operations and customer interaction protocols.
- Trained and mentored new cashiers on customer service standards and point-of-sale systems.
Education
No Degree - Liberal Arts
Cumberland County College
Vineland, NJ2029
High School Diploma -
Millville Senior High School
Millville, NJ06-2006
Skills
- Strong organization
- Teamwork and collaboration
- Office management
- Document preparation
- Attention to detail
- Problem-solving abilities
- Multitasking
- Adaptability and flexibility
Timeline
Sales Administration Representative
Groupe Seb USA
04.2019 - Current
Clerical Assistant - Quality and Consumer Support
Groupe Seb USA
02.2018 - 04.2019
Outlet Store Manager
Groupe Seb USA
10.2016 - 02.2018
Cashier Lead
Mainstreet Supermarket Corp.
01.2005 - 02.2015
No Degree - Liberal Arts
Cumberland County College
High School Diploma -
Millville Senior High School