Jennifer Belt
Saranac,MI
Summary
Experienced Business Office Manager with a strong background in administrative operations, billing, and human resources within assisted living, and senior care environments. Skilled in payroll, budgeting, and regulatory compliance, with a focus on supporting resident care through efficient business practices. Recognized for professionalism, accuracy, and fostering positive relationships among residents, families, and staff.
Overview
10
10
years of professional experience
Work History
Business Office Manager
Cardinal Senior Living
Kentwood, MI
07.2024 - 07.2025
- Managed billing, payroll, and HR functions for a 118-bed assisted living and memory care facility.
- Oversaw resident account management and ensured compliance with state and federal regulations.
- Supported staff scheduling, onboarding, and performance evaluations to enhance team engagement and retention.
- Collaborated with department heads to maintain operational efficiency and support quality resident care.
Senior Administrative Manager
Fusion IT
Kentwood, MI
01.2020 - 07.2024
- Oversaw daily operations, ensuring smooth coordination of equipment, supplies, and administrative processes.
- Maintained and updated company databases and filing systems to support organizational accuracy and compliance.
- Managed financial and budget oversight, monitoring expenses and identifying opportunities for cost efficiency.
- Supported strategic planning, compliance initiatives, and cross-departmental communication.
- Coordinated company projects and events, contributing to a cohesive and productive work culture.
Business Office Manager
Fountain View of Lowell
Lowell, MI
02.2015 - 11.2019
- Ensured compliance with state, federal, and local regulations governing assisted living operations.
- Processed payroll, accounts payable/receivable, monthly billing, and maintained organized office records.
- Scheduled appointments and supported administrative processes to ensure smooth daily operations.
- Built strong communication and positive relationships with residents, families, and community partners.
Education
Licensed Cosmetologist -
Empire Beauty School
Grand Rapids, MI10-2014
Associate of Business Administration -
Brown Mackie College
Fort Wayne05-2006
Skills
- Payroll & Benefits Administration
- Resident Billing & Accounts Receivable
- Accounts Payable
- Budget & Financial Oversight
- Human Resources & Employee Relations
- Staff Onboarding & Scheduling
- Regulatory Compliance (State/Federal)
- Office Administration
- ERS: PointClickCare & ConnectWise
- Customer Service & Communication
- Leadership
- Problem-Solving
- Conflict Resolution
Timeline
Business Office Manager
Cardinal Senior Living
07.2024 - 07.2025
Senior Administrative Manager
Fusion IT
01.2020 - 07.2024
Business Office Manager
Fountain View of Lowell
02.2015 - 11.2019
Licensed Cosmetologist -
Empire Beauty School
Associate of Business Administration -
Brown Mackie College