Jennifer Bengtson
New Kent,VA
Summary
I have many years of preschool experience going back 20 years. I did take time off to raise my kids, but as a mom of 4 it’s like my own school house. I have great admiration for children with disabilities. Working with and helping them can be a daily challenge but it’s very rewarding.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Target
Castle Rock, CO
10.2017 - 09.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Checked out costumers
Lead Teacher, Center Office Manager
Kidstown
Castle Rock, CO
05.2014 - 06.2017
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Oversaw work of teaching team to optimize student education.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Was in charge of keeping student records updated to all state requirements and making sure staff kept education hours and certifications current.
Education
Social Sciences With The Concentration in Educati
UAGC - The University of Arizona Global
Timeline
Customer Service Representative
Target
10.2017 - 09.2018
Lead Teacher, Center Office Manager
Kidstown
05.2014 - 06.2017
Social Sciences With The Concentration in Educati
UAGC - The University of Arizona Global