Jennifer Benitez
Garden City,KS
Overview
4
4
years of professional experience
Work History
Bank Teller
Grant County Bank
Garden City, KS
04.2023 - Current
- Gained knowledge on basic teller duties as well as on cashier checks, money orders, wire transfers etc.
- Processed customer transactions in lobby/ drive thru promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, and services charges.
- Built and strengthened customer relationships using communication skills.
- Maintained knowledge of bank products and services to provide appropriate recommendations to customers.
- Educated customers on use of banking website and mobile apps.
- Assisted customers with compromised debit cards and issued new when applicable.
- Answered telephone inquiries on checking and savings accounts.
- Updated customers account information when needed.
- Opened different types of bank accounts (ex: checking, savings, etc)
- Performed account maintenance by closing out accounts.
- Performed various other bank duties including dealing with ATM, coin machine, vault etc.
Cashier/Customer Service Associate
Walmart
Garden City, KS
08.2020 - 11.2023
- Answered customer questions and helped them with their needs.
- Performed various money center services to customers.
- Checked out customers quickly and accurately.
- Performed refunds and exchanges for customers.
- Assisted fellow associates as needed throughout the store.
Clothes Sorter
Goodwill
Garden City, KS
11.2019 - 07.2020
- Examined and sorted articles needing to be put out on the sales floor. Sorted according to color, fabric, and dirt content.
- Prepared clothing to hang and price before being put out.
- Met a daily criteria of racks to be done.
- Cleaning tasks to be done in store daily.
Education
Some College - General Studies
Garden City Community College
Garden City, KSSkills
- Communication
- Teamwork
- Work Ethic
- Customer Service
- Problem Solving
- Active Listening
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Bank Teller
Grant County Bank
04.2023 - Current
Cashier/Customer Service Associate
Walmart
08.2020 - 11.2023
Clothes Sorter
Goodwill
11.2019 - 07.2020
Some College - General Studies
Garden City Community College