Jennifer Boone
Greenwood,IN
Summary
Detail-oriented professional with a strong background in billing, cash posting, and claims review across healthcare settings. Experienced in maintaining accurate records, applying benefit guidelines, and supporting audit-ready documentation. Focused on improving workflow accuracy, confidentiality, and patient service.
Overview
7
7
years of professional experience
Work History
Inpatient Therapy Technician
Johnson Memorial Hospital
Franklin, IN
10.2023 - Current
- Supported patients during gait training, balance drills, and range-of-motion activities, promoting recovery and improving functional mobility.
- Assisted physical therapy staff with patient transfers and mobility exercises, enhancing patient comfort and safety during rehabilitation.
- Prepared therapy rooms with equipment, linens, and supplies, ensuring readiness for daily patient sessions and contributing to smooth operations.
- Sanitized treatment tables, walkers, and therapy tools following hospital infection control standards.
Claims Processor
Anthem
Indianapolis, Indiana
10.2021 - 10.2023
- Processed Anthem medical claims using claims systems and benefit guidelines.
- Processed a high volume of incoming claims in accordance with established policies and procedures.
- Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
- Verified claim data correctness in preparation for processing.
- Applied HIPAA and CMS rules during sensitive claims handling.
- Adhered to all applicable laws, regulations, and company standards while processing claims.
Certified Nursing Assistant
Great Care
Greenwood, IN
04.2021 - 10.2021
- Supported Great Care residents with daily living activities and personal care.
- Assisted patients with bathing, dressing, grooming, and toileting needs.
- Transferred residents safely using gait belts and mobility aids.
- Documented care services and observations in patient records.
Billing Specialist
Collaborating For KIds
Greenwood, IN
03.2020 - 04.2021
- Reviewed invoices for accuracy across collaborating care programs.
- Processed billing records for children' services and family accounts.
- Prepared claim submissions for child-focused service reimbursements.
- Maintained confidential billing files for collaborating children's programs.
Cash Posting Specialist
Johnson Memorial Health
Franklin, IN
06.2019 - 03.2020
- Reconciled cash postings with daily deposit and lockbox reports.
- Applied remittance advice and explanation of benefits to patient accounts.
- Posted patient payments within Johnson Memorial Health revenue cycle records.
- Supported cash posting workflows and maintained confidentiality of financial data.
- Maintained detailed records of postings, adjustments and other transactions for audit purposes.
Education
High School Diploma -
Center Grove High School
Greenwood, IN05-1984
Skills
- Clinical documentation
- HIPAA compliance
- Medical terminology
- Insurance processing
- Attention to detail
- Critical thinking
- Time management
- Team communication
- Professional discretion
Timeline
Inpatient Therapy Technician
Johnson Memorial Hospital
10.2023 - Current
Claims Processor
Anthem
10.2021 - 10.2023
Certified Nursing Assistant
Great Care
04.2021 - 10.2021
Billing Specialist
Collaborating For KIds
03.2020 - 04.2021
Cash Posting Specialist
Johnson Memorial Health
06.2019 - 03.2020
High School Diploma -
Center Grove High School