To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Bar Manager
Loyal Order Of The Moose Lodge 2542
04.2017 - Current
Organized charity events at the venue which garnered positive press coverage while supporting social causes.
Coordinated themed nights attracting different demographics expanding overall clientele.
Mentored and trained staff members to ensure exceptional customer service standards.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Recruited, hired and trained staff on bar practices, customer service standards, and onboarding process.
Coordinated with catering staff to deliver food services for special events and functions.
Restaurant Manager/Restaurant Owner
Sergio's Restaurant & Bar
12.2001 - 03.2017
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
Carefully interviewed, selected, trained, and supervised staff.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Reconciled cash and credit card transactions to maintain accurate records.
Assisted in development and implementation of new menus to offer variety and options to customers.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Certificate - Commercial Art
Butera School of Art
Boston, MA
Skills
Foodservice management
Event Coordination
Health codes compliance
Staff Training
Cost Control
Performance monitoring
Bar Management
Budget Development
Guest Interaction
Timeline
Bar Manager
Loyal Order Of The Moose Lodge 2542
04.2017 - Current
Restaurant Manager/Restaurant Owner
Sergio's Restaurant & Bar
12.2001 - 03.2017
Certificate - Commercial Art
Butera School of Art
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