Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Brewer

Bartlett,TN

Summary

Proven track record in enhancing customer satisfaction and safeguarding sensitive information at Memphis City Employees Credit Union. Excelled in fast-paced environments, demonstrating exceptional problem-solving and customer service skills. Successfully managed store operations and team leadership, emphasizing attention to detail and reliability.

Overview

31
31
years of professional experience

Work History

Digital Branch Representative

Memphis City Employees Credit Union
09.2010 - Current
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
  • Functioned well in high-paced environment.
  • Implemented effective security measures to safeguard sensitive customer information and protect against potential fraud incidents.
  • Provided exceptional support to colleagues, assisting with complex transactions or escalated issues when necessary.
  • Executed wire transfers and account transfers.

Store Manager

Cinemagic Video
05.1993 - 09.2009
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

No Degree - Pre Nursing

State Tech
Memphis

High School Diploma -

Bolton High School
Arlington, TN
05.1993

Skills

  • Customer Service
  • Problem-Solving
  • Reliable and Responsible
  • Attention to Detail

Timeline

Digital Branch Representative

Memphis City Employees Credit Union
09.2010 - Current

Store Manager

Cinemagic Video
05.1993 - 09.2009

No Degree - Pre Nursing

State Tech

High School Diploma -

Bolton High School

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Jennifer Brewer