Jennifer Brice
Salt Lake City,UT
Summary
Compassionate and detail-oriented caregiver with over 10 years of experience in client care. Known for strong active listening and communication skills, enhancing client relationships and ensuring satisfaction. Ready to leverage expertise to support client health and engagement.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
In Home Caregiver
Self Employed
Taylorsville, UT
01.2015 - Current
- Provided daily personal care and assistance with daily living activities.
- Administered medication and managed health monitoring for clients.
- Developed individualized care plans tailored to client needs.
- Assisted with mobility and transportation to appointments and errands.
- Maintained a safe and clean living environment for clients.
- Communicated effectively with family members regarding client well-being.
- Coordinated activities to promote social engagement and mental stimulation.
- Developed relationships with family members and caregivers of clients.
Costumer service representative
Verizon Wireless
West Valley City, Utah
01.2010 - 09.2015
- Assisted customers with account inquiries and billing issues.
- Resolved technical issues related to devices and services.
- Educated customers on product features and promotions.
- Processed orders and service requests efficiently.
- Managed customer complaints with empathy and professionalism.
- Collaborated with team members to enhance service delivery.
Education
Associate of Science - Business Management
Columbia University
New York (City), NY 08.2001 - 06.2003
Skills
- Conflict resolution
- Active listening
- Stress management
- Autism support
- Companionship
- Social interaction
- Compassionate client care
- Team collaboration
- Effective communication
- Attention to detail
Timeline
In Home Caregiver
Self Employed
01.2015 - Current
Costumer service representative
Verizon Wireless
01.2010 - 09.2015
Associate of Science - Business Management
Columbia University
08.2001 - 06.2003