Dedicated Product Marketing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
Jennifer Brice
Forney,Texas
Summary
Overview
24
years of professional experience
Work History
ULab Systems
Product Marketing Manager
03.2023 - 01.2024
Job overview
- Collected requirements from end-customers and business partners for product upgrades, added features and new product development.
- Worked on launching 3 new products by successfully running alpha and beta testing and collaborating with cross-functional teams on go-to-market strategies.
- Launched a new LMS successfully and continued managing and adding LMS content.
- Supported sales efforts with timely collateral development, ensuring that they always had up-to-date information about product offerings.
- Launched a pilot program, assisting in training and managing pilot users by visiting their practices to provide updates and assistance with software and cases as needed.
- Supported marketing programs and campaigns with content and messaging to drive demand.
JB Consulting
Orthodontic consultant
05.2019 - 03.2023
Job overview
- Provide orthodontic setup services for clinicians
- SureSmile aligner, wire, diagnostic and surgical setups and simulations
- SureSmile wire orders
- ULab aligner setups
- Henry Schein Reveal aligner setups
Dentsply Sirona / OraMetrix, Inc.
SureSmile Product Manager
05.2006 - 03.2023
Job overview
- Helped to lead initiative to increase the Software Usability Scale (SUS) score from 51.4 to 70.8 in October 2021
- Write requirements and specifications for software enhancements and updates
- Work with doctors to obtain feedback on software and run beta testing on new releases
- Collaborate with the engineering team to identify and test fixes for defects
- Train doctors and their staff how to use the software in a classroom setting, practice setting and webinar conference calls, for North America and International
- Managed group of software instructors who also train doctors and their staff
- Assist sales teams with demos to help close sales as well as increase case utilization
- Produce digital treatment plans using 3D models
- Help doctors troubleshoot when cases aren't going as expected
- Assist in creating training and education documentation
- Assisted with planning annual conference and symposium events; often speaking at these events as well
- Assisted with expansion into Australia, Europe, Japan and South America
- Assisted in launching SureSmileU, the SureSmile learning website and learning management system
Bright Now! Dental
Lead Orthodontic Assistant/Clinic Supervisor/Treatment Coordinator
10.2002 - 04.2006
Job overview
- Assisted multiple orthodontists with patients, traveling to different locations daily
- Assisted in new patient consultations presenting financial options to new patients and selling treatment
- Hired and trained new orthodontic staff members
- Ordered supplies for six locations
- Assisted general dentists, periodontists, endodontists and oral surgeons when needed
Cecil E. Alumbaugh, D.D.S
Orthodontic Assistant
04.2000 - 08.2002
Job overview
- Assisted the orthodontist at two locations
- Assisted in new patient consultations presenting financial options to new patients and selling treatment
- Hired and trained new orthodontic staff members
Education
University of Texas At ArlingtonArlington, TX
Master of Business Administration from Management
01.2010
University Overview
University of Texas At ArlingtonArlington, TX
Master of Science in Health Care Administration
01.2008
University Overview
University of Texas At ArlingtonArlington, TX
B.A. in Psychology
01.2005
University Overview
Skills
- Product Marketing
- Product Launches
- Cross-functional Collaboration
- Training and Onboarding
- Microsoft Office Suite
- Adobe Creative Suite
- Salesforce CRM Software
- Productboard
- Jira
- Figma
- WordPress
- Articulate 360/Rise
- Camtasia
References
References
References available upon request
Timeline
Product Marketing Manager
ULab Systems
03.2023 - 01.2024
Orthodontic consultant
JB Consulting
05.2019 - 03.2023
SureSmile Product Manager
Dentsply Sirona / OraMetrix, Inc.
05.2006 - 03.2023
Lead Orthodontic Assistant/Clinic Supervisor/Treatment Coordinator
Bright Now! Dental
10.2002 - 04.2006
Orthodontic Assistant
Cecil E. Alumbaugh, D.D.S
04.2000 - 08.2002
University of Texas At Arlington
Master of Business Administration from Management
University of Texas At Arlington
Master of Science in Health Care Administration
University of Texas At Arlington
B.A. in Psychology
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