Jennifer Brigman
Santa Rosa Beach,FL
Summary
Dynamic business leader with a proven track record at American Pipe and Supply, excelling in financial management and customer relations. Successfully developed credit policies that enhanced financial performance and reduced delinquency rates. Adept at operations management and relationship building, driving exceptional customer engagement and retention in competitive markets. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
35
35
years of professional experience
Work History
Owner
Just Flip Out
07.2024 - 12.2025
- Developed and implemented operational strategies to enhance customer engagement and retention.
- Managed inventory control processes to ensure product availability and minimize waste.
- Oversaw daily operations, ensuring exceptional customer service and efficient workflow management.
- Trained and mentored staff on best practices for sales techniques and product knowledge.
Caregiver
Family
06.2015 - 05.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Real Estate agent
Classic Luxury Real Estate
01.2026 - Current
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Credit Manager
American Pipe and Supply
05.2010 - 12.2016
- Analyzed credit applications to assess risk and determine approval status.
- Developed and implemented credit policies to enhance financial performance.
- Monitored account receivables, ensuring timely collections and reducing delinquency rates.
- Collaborated with sales teams to align credit terms with customer needs and business goals.
- Trained team members on best practices for credit assessment and risk management.
- Resolved complex customer disputes related to credit issues, enhancing client relationships.
Finance manger
I-20 Truck Sales
05.1991 - 05.2001
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Created organizational structures to improve accounting and finance functions.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Education
Associate of Science -
Jefferson State College
09.1989
High School Diploma -
Moody High School
05.1986
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business management
- Business planning
- Project estimating
- Marketing
- Financial management
Timeline
Real Estate agent
Classic Luxury Real Estate
01.2026 - Current
Owner
Just Flip Out
07.2024 - 12.2025
Caregiver
Family
06.2015 - 05.2024
Credit Manager
American Pipe and Supply
05.2010 - 12.2016
Finance manger
I-20 Truck Sales
05.1991 - 05.2001
Associate of Science -
Jefferson State College
High School Diploma -
Moody High School